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- Tasks: Welcome customers and help them choose the best optical and hearing products.
- Company: Scrivens Opticians & Hearing Care, a family-run company with a supportive culture.
- Benefits: Competitive salary, staff discounts, full training, and 28 days annual leave.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Friendly attitude, strong communication skills, and basic IT knowledge.
- Other info: Opportunities for career progression into senior roles or management.
The predicted salary is between 24000 - 36000 £ per year.
About The Role
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives.
Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.
Responsibilities
- Greet customers with warmth and professionalism
- Assist customers in selecting optical and hearing products
- Provide clear, helpful advice on frame styles, lenses, and hearing care
- Process sales and bookings using in-branch systems
- Support stock management and merchandising
- Keep the store clean, welcoming, and well presented
- Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
What We’re Looking For
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential.
The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.
What We Offer
- Competitive salary with opportunities to progress
- Full training and support from day one
- Staff discounts on optical and hearing products
- A welcoming team and family-run company culture
- Career pathways into senior sales, management, or clinical roles
- Generous staff discount scheme
- 28 days annual leave including bank holidays (pro-rata)
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Sales Advisor employer: Scrivens Opticians & Hearing Care
Contact Detail:
Scrivens Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scrivens Opticians & Hearing Care. Understand their values and what makes them tick. This way, you can show how your friendly, customer-focused attitude aligns perfectly with their mission.
✨Tip Number 2
Practice your people skills! As a Sales Advisor, you'll be the first point of contact for customers. So, role-play with a friend or family member to get comfortable greeting customers and providing helpful advice. The more you practice, the more natural it will feel!
✨Tip Number 3
Show off your initiative! During the interview, share examples of times you've taken the lead or solved problems independently. This will demonstrate that you're ready to jump in and support the team while also being able to work solo when needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Scrivens family. We can’t wait to see your application!
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV!
Tailor Your Application: Make sure to customise your application for the Sales Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or teamwork. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read—this reflects your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Scrivens Opticians & Hearing Care
✨Show Your Friendly Side
As a Sales Advisor, your warmth and approachability are key. Make sure to greet your interviewer with a smile and maintain a friendly tone throughout the conversation. This will not only showcase your personality but also reflect the customer-focused environment they value.
✨Know Your Products
Familiarise yourself with common optical and hearing products before the interview. Being able to discuss different frame styles, lenses, and hearing care options will demonstrate your initiative and genuine interest in the role. It shows you’re ready to help customers make informed choices.
✨Highlight Teamwork Skills
Since the role involves working closely with a team, be prepared to share examples of how you've successfully collaborated with others in past experiences. Whether it’s in retail or another setting, showing that you can work well with colleagues will resonate with their team-oriented culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the company culture, training opportunities, or career pathways. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you. Plus, it leaves a positive impression!
