At a Glance
- Tasks: Help customers find the perfect glasses and hearing products in a friendly environment.
- Company: Scrivens Opticians & Hearing Care, a family-run company with a welcoming culture.
- Benefits: Competitive salary, full training, staff discounts, and 28 days annual leave.
- Other info: Opportunities for career progression into senior roles or management.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Friendly attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 18900 - 23100 £ per year.
About the role At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do.
As a Sales Advisor, youll be the first point of contact for our customershelping them feel welcome, understood, and supported as they choose products and services that improve their lives.
Whether its helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, youll deliver friendly, expert service in a fast-paced, customer-focused environment.
Responsibilities Greet customers with warmth and professionalism Assist customers in selecting optical and hearing products Provide clear, helpful advice on frame styles, lenses, and hearing care Process sales and bookings using in-branch systems Support stock management and merchandising Keep the store clean, welcoming, and well presented Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey What were looking for We are looking for someone with a friendly, approachable attitude and strong communication skills.
While customer service or retail experience is preferred, it is not essential.
The ideal candidate will be able to work both as part of a team and independently, using their own initiative.
A willingness to learn and grow within a supportive environment is important.
Basic IT skills and strong attention to detail are also required for this role.
What we offer Competitive salary with opportunities to progress Full training and support from day one Staff discounts on optical and hearing products A welcoming team and family-run company culture Career pathways into senior sales, management, or clinical roles Generous staff discount scheme 28 days annual leave including bank holidays (pro-rata)
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Sales Advisor - Wem in York employer: Scrivens Ltd
As a Senior Assistant Accountant at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With competitive salaries, hybrid working options, and comprehensive training from day one, we ensure our team members are well-equipped to excel in their roles while enjoying a healthy work-life balance. Our commitment to fostering a culture of collaboration and continuous improvement makes us an exceptional employer for those seeking meaningful and rewarding careers in finance.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Wem in York
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Scrivens Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Scrivens Ltd!
We think you need these skills to ace Sales Advisor - Wem in York
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Scrivens Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Scrivens Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Scrivens Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Scrivens Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
