About the role
As a Hearing Care Assistant at Scrivens Opticians & Hearing Care, youll play a key role in delivering outstanding customer service and supporting our Audiologists in providing high-quality hearing care. Youll be the friendly face our customers rely on - from initial consultation to aftercare.
This is a rewarding and varied role, ideal for someone who is compassionate, organised and passionate about making a difference in peoples lives.
Responsibilities
Assist with hearing screening and pre-consultation procedures
Support Audiologists during hearing tests and fittings
Provide advice on hearing aid care, maintenance and use
Deliver ongoing customer support including follow-up appointments and adjustments
Maintain accurate customer records and handle administrative tasks and handle administrative tasks
Contribute to the day-to-day smooth running of the hearing care service in-branch and medical centres
Stay informed about hearing care products and developments
What were looking for
We are looking for someone with a friendly, patient-focused approach and excellent communication skills. Strong organisational and problem-solving abilities are essential for this role.
The ideal candidate should be willing to learn and undergo training; while previous experience is a bonus, it is not essential. Confidence in using technology and handling equipment is important. We also value a flexible and supportive team player who contributes positively to the workplace.
A full clean driving licence is essential as this is a mobile role.
What we offer
Full training and development including the potential to progress to a Hearing Aid Audiologist
A supportive, family-run working environment
Flexible working patterns
Competitive salary and benefits
Opportunities to work across both hearing and optical services
28 days annual leave including bank holidays (pro-rata)
Generous staff discount scheme
Hearing Care Assistant (HCA) - East Devon Medical Centres in Exeter employer: Scrivens Ltd
As a Senior Assistant Accountant at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With competitive salaries, hybrid working options, and comprehensive training from day one, we ensure our team members are well-equipped to excel in their roles while enjoying a healthy work-life balance. Our commitment to fostering a culture of collaboration and continuous improvement makes us an exceptional employer for those seeking meaningful and rewarding careers in finance.
