At a Glance
- Tasks: Support the Branch Manager in leading a team and delivering exceptional customer service.
- Company: Join a dynamic team in the optical and hearing industry.
- Benefits: Competitive salary, bonus scheme, staff discounts, and 28 days annual leave.
- Other info: Enjoy career development opportunities in a supportive and inclusive environment.
- Why this job: Make a real impact by inspiring your team and achieving sales targets.
- Qualifications: Experience in retail or healthcare with strong customer service skills.
The predicted salary is between 23400 - 28600 £ per year.
About the role Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.
As the Assistant Branch Manager, you will support the Branch Manager in leading and developing a dedicated team to deliver exceptional customer service, drive branch performance, and ensure operational excellence.
You will act as a role model, inspiring your team to achieve sales targets and maintain high standards of clinical care.
Responsibilities Assist in managing the daily operations of the branch, ensuring smooth and efficient service Support and motivate the team to achieve individual and branch sales targets for optical and hearing products and services Deliver outstanding customer service, addressing customer needs with professionalism and empathy Assist in staff training, coaching, and performance management Manage stock levels, merchandising, and branch presentation to company standards Help coordinate local marketing initiatives and promotional campaigns Step in as acting Branch Manager when required, including opening and closing the branch What were looking for We are looking for someone with previous experience in retail or healthcare, ideally within an optical or audiology setting.
A strong background in customer service and sales is essential.
The ideal candidate will possess excellent interpersonal and communication skills.
The ability to lead, motivate, and support a team is also important.
We value individuals who are organised, reliable, and able to work effectively under pressure. xgikmsk Basic IT skills and familiarity with point-of-sale systems are also desirable.
What we offer Competitive salary and bonus scheme Career development opportunities and structured training Staff discounts on optical and hearing products Supportive and inclusive team environment 28 days annual leave including bank holidays (pro-rata) Generous staff discount scheme
Assistant Branch Manager in Chipping Norton employer: Scrivens Ltd
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