At a Glance
- Tasks: Support branch operations, inspire your team, and deliver exceptional customer service.
- Company: Join a leading optical and audiology retailer with a supportive culture.
- Benefits: Competitive salary, bonus scheme, staff discounts, and 28 days annual leave.
- Other info: Enjoy structured training and career development opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Experience in retail or healthcare, strong customer service, and leadership skills.
The predicted salary is between 27000 - 33000 £ per year.
About the role
As the Assistant Branch Manager you will work between Bearwood and Oldbury supporting the Branch Managers in leading and developing a dedicated team to deliver exceptional customer service, drive branch performance, and ensure operational excellence. You will act as a role model, inspiring your team to achieve sales targets and maintain high standards of clinical care.
Responsibilities
- Assist in managing the daily operations of the branch, ensuring smooth and efficient service.
- Support and motivate the team to achieve individual and branch sales targets for optical and hearing products and services.
- Deliver outstanding customer service, addressing customer needs with professionalism and empathy.
- Assist in staff training, coaching, and performance management.
- Manage stock levels, merchandising, and branch presentation to company standards.
- Help coordinate local marketing initiatives and promotional campaigns.
- Step in as acting Branch Manager when required, including opening and closing the branch.
What we are looking for
We are looking for someone with previous experience in retail or healthcare, ideally within an optical or audiology setting. A strong background in customer service and sales is essential. The ideal candidate will possess excellent interpersonal and communication skills. The ability to lead, motivate, and support a team is also important. We value individuals who are organised, reliable, and able to work effectively under pressure. Basic IT skills and familiarity with point-of-sale systems are also desirable.
What we offer
- Competitive salary and bonus scheme.
- Career development opportunities and structured training.
- Staff discounts on optical and hearing products.
- Supportive and inclusive team environment.
- 28 days annual leave including bank holidays (pro-rata).
- Generous staff discount scheme.
Assistant Branch Manager - Bearwood/Oldbury employer: Scrivens Ltd
As a Senior Assistant Accountant at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With competitive salaries, hybrid working options, and comprehensive training from day one, we ensure our team members are well-equipped to excel in their roles while enjoying a healthy work-life balance. Our commitment to fostering a culture of collaboration and continuous improvement makes us an exceptional employer for those seeking meaningful and rewarding careers in finance.
