At a Glance
- Tasks: Coordinate customer requests and manage service delivery processes for a global tech company.
- Company: Join a globally recognised technology organisation in Telford.
- Benefits: Competitive pay, supportive team environment, and potential for permanent role.
- Other info: Opportunity for career growth in a dynamic international business.
- Why this job: Gain valuable experience in operations and procurement while making an impact.
- Qualifications: 2+ years in customer service or coordination roles; strong organisational skills required.
The predicted salary is between 16.93 - 16.93 £ per hour.
We're looking for a highly organised Service Delivery Coordinator to join a global technology business at their Telford site. This is a varied operations-focused role where you'll coordinate customer requests, supplier activities, quotations, purchase orders, and service delivery processes to ensure work is completed accurately and on time.
Working closely with customers, suppliers, logistics teams, and internal stakeholders, you'll play an important role in maintaining service levels, managing turnaround times, and supporting the smooth delivery of outsourced services.
What You'll Do
- Manage customer requests, quotations, RFQs and purchase orders
- Coordinate suppliers, logistics partners and internal teams to ensure services are delivered on time
- Monitor turnaround times and provide regular updates to customers and stakeholders
- Support procurement activities, supplier coordination and purchasing processes
- Maintain accurate records and prepare reports using Excel and internal systems
- Identify opportunities to improve processes and operational efficiency
What We're Looking For
- Around 2+ years' experience in customer service, operations, procurement, supply chain or a similar coordination role
- Excellent organisational and communication skills, with the ability to manage multiple priorities
- Strong Microsoft Office skills, particularly Excel
- High attention to detail and confidence working in a fast-paced environment
- Experience working with suppliers, purchasing or service delivery would be an advantage
- Experience using ERP or CRM systems (e.g. Oracle or Salesforce) would be beneficial
What's on Offer
- Initial 12-month contract with excellent potential to become a permanent opportunity
- Competitive hourly rate of £16.93
- Opportunity to join a globally recognised technology organisation
- Supportive team environment with training provided
- Exposure to procurement, service delivery, supplier management and operational reporting
- Valuable experience within a complex international business environment
If you're a highly organised coordinator who enjoys working with customers, suppliers and operational teams to keep things running smoothly, we'd love to hear from you. Apply today to find out more.
Service Delivery Coordinator in Telford employer: Script & Dot
Join a globally recognised technology organisation in Telford as a Service Delivery Coordinator, where you'll thrive in a supportive team environment that values your contributions. With a competitive hourly rate and opportunities for professional growth, this role offers valuable experience in procurement and service delivery within a complex international business setting. Embrace the chance to enhance your skills while ensuring smooth operations and maintaining high service levels.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Coordinator in Telford
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Service Delivery Coordinator in Telford
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Service Delivery Coordinator in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Script & Dot. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at Script & Dot
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Script & Dot and demonstrate your readiness to engage with their systems right away.
