Customer Service Coordinator in Shrewsbury

Customer Service Coordinator – 12-Month Contract | Global Tech Leader (Telford)

£14.50 / hour (via umbrella) | Full-time, Onsite | 37.5 hours / week, Mon–Fri

Join a world-renowned technology company in Telford as a Customer Service Coordinator, supporting customer orders, logistics, and supplier coordination in a fast-paced, team-focused environment. This 12-month contract offers excellent training, clear processes, and the potential for extension or long-term growth.

✨ What You’ll Do

• Coordinate outsourced work and keep customers informed throughout the process
• Prepare and issue sub-contract quotations using internal systems
• Process customer orders efficiently and resolve queries promptly
• Track supplier progress to ensure on-time deliveries
• Maintain accurate records, certificates, and audit documentation
• Support procurement activities, including requisitions and purchase orders

🔍 What We’re Looking For

• 2+ years’ experience in customer service, order processing, or supply chain operations
• Confident user of Microsoft 365 (Excel, Outlook, PowerPoint); VLOOKUP experience preferred
• Highly organised, with strong attention to detail and time management skills
• Excellent communicator and team collaborator
• Procurement or logistics experience is an advantage

💡 Why Join?

• Work with a globally recognised technology leader
• Develop your skills across customer service, procurement, and logistics
• Supportive, collaborative team with structured onboarding and training
• Competitive hourly rate : £14.50 / hour (via umbrella)
• Full-time, 37.5 hours per week, Monday–Friday
• Onsite role in Telford, offering strong long-term potential

👉 Ready to take the next step in your career?

Apply today and grow your skills with a global brand at the forefront of innovation