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- Tasks: Lead a team, provide excellent customer service, and maintain store standards.
- Company: Join Screwfix, a leading retailer with a fun and supportive culture.
- Benefits: Competitive salary, 28-33 days leave, discounts, and a great pension scheme.
- Other info: Enjoy flexible shifts and excellent training opportunities.
- Why this job: Be part of a growing team and develop your career in a dynamic environment.
- Qualifications: Experience in retail supervision and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm).
Key Responsibilities- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We’ll also help you be the best you can be, with excellent training and ongoing development.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Retail Supervisor in Wick employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Wick
✨Tip Number 1
Get to know the company! Before your interview, do a bit of homework on Screwfix. Understand their products, values, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be leading a team and interacting with customers, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Show off your leadership style! As a Retail Supervisor, you'll need to lead by example. Think about how you motivate and support your team. Be prepared to discuss your approach to managing a small team in a fast-paced environment, and how you keep morale high while getting the job done.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us at Screwfix. Head over to our careers page and submit your application there. It’s the best way to ensure your application gets noticed and shows that you’re keen to be part of our growing team!
We think you need these skills to ace Retail Supervisor in Wick
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. Remember, we’re looking for someone who can lead by example and bring a smile to our customers' faces.
Tailor Your Application: Make sure to tailor your application to the Retail Supervisor role. Highlight your experience in managing teams and delivering excellent customer service. Use examples that show how you've made a difference in previous roles – we love seeing how you’ve contributed to a positive work environment!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key skills and experiences stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their products, services, and what makes them stand out in the retail industry. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their mission.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples of how you've successfully managed a team in the past. Highlight your ability to motivate others, resolve conflicts, and maintain high standards in customer service.
✨Demonstrate Customer-Centric Thinking
Screwfix prides itself on excellent customer service. Think of scenarios where you've gone above and beyond for customers. Be ready to discuss how you would handle customer queries and ensure they leave with a smile, as this is crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training programmes, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.