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For Companies At a Glance
- Tasks: Lead the team, assist customers, and manage store operations.
- Company: Join Screwfix, a growing retail company known for its supportive culture.
- Benefits: Enjoy competitive pay, 28+ days leave, discounts, and excellent training.
- Why this job: Be part of a fun team while building a promising career in retail.
- Qualifications: Experience in supervising a team and delivering great customer service required.
- Other info: Flexible shifts available; must be available on weekdays and weekends.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Are you passionate about retail and looking for a new challenge? We are hiring a Retail Supervisor for our Thirsk – North Yorkshire Screwfix branch.
This role requires availability on both weekdays and weekends.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Store opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Key responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required skills & experience
YOU ARE
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email for any queries
Follow us and find out more on our LinkedIn, Instagram & Twitter pages
Apply now! – Upload your CV and complete your application
Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at
Trade Supervisor - Thirsk employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Supervisor - Thirsk
✨Tip Number 1
Make sure to familiarize yourself with Screwfix's product range and services. Understanding what the store offers will help you engage with customers effectively and demonstrate your passion for the business during the interview.
✨Tip Number 2
Highlight your experience in managing a team in a fast-paced environment. Be ready to share specific examples of how you've successfully led a team, resolved conflicts, or improved customer service in your previous roles.
✨Tip Number 3
Show your enthusiasm for retail by discussing any relevant training or development you've pursued. This could include customer service workshops or leadership courses that demonstrate your commitment to continuous improvement.
✨Tip Number 4
Prepare to discuss how you would maintain store standards and manage stock effectively. Think about strategies you've used in the past to ensure compliance and efficiency, as this will be crucial for the role.
We think you need these skills to ace Trade Supervisor - Thirsk
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight your relevant experience in retail supervision and customer service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous supervisory roles, customer service achievements, and any relevant training. Use bullet points for clarity and focus on quantifiable results.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail and how your experience aligns with the company's values. Mention specific examples of how you've led teams and improved customer satisfaction in past roles.
Double-Check Your Application: Before submitting, review your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is correct.
How to prepare for a job interview at Screwfix
✨Show Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to motivate and guide others.
✨Demonstrate Customer Service Excellence
Since amazing customer service is key for this role, think of specific instances where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction.
✨Know the Company and Its Values
Research Screwfix and its values before the interview. Being able to discuss how your personal values align with the company's mission will demonstrate your genuine interest in the position.
✨Prepare for Situational Questions
Expect questions about how you would handle various scenarios in a retail environment. Practice your responses to common situations, such as dealing with difficult customers or managing stock discrepancies.
