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For Companies At a Glance
- Tasks: Be the go-to person for Trade customers, helping them find what they need.
- Company: Join Screwfix, a growing retailer known for its positive culture and support.
- Benefits: Enjoy competitive salary, 28 days leave, discounts, and excellent training opportunities.
- Why this job: Build relationships, inspire your team, and grow your skills in a dynamic environment.
- Qualifications: Must be great at building relationships, driven to learn, and a real people person.
- Other info: This is a fixed-term role for 3 months with flexible shifts.
Overview
You’ll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you’ll help our Trade customers, predominantly plumbers and electricians, to get exactly what they need for the job. You don’t need to be an expert about Trade – it’s all about relationship building. With the help of our excellent training programmes and varied shift patterns, you’ll be on the right track for a promising career with us!
This is a fixed-term opportunity for 6 months.
Key Responsibilities
- Get to know your customers – chat with them over a cuppa, understand their projects and offer advice to drive sales. The relationships you and your team build will make us their trusted, go-to retailer.
- Run your own business within a business – take ownership of all your own KPIs including sales, account growth, onboarding new customers and giving great service.
- Inspire your team – guide and coach the team to do great things, building a reputation of the store that you’re proud of.
Required Skills & Experience
- Great at building relationships with customers and your team.
- Driven to learn and build your skill set.
- Genuinely interested in the industry; our training will give you all the knowledge you need to make your mark.
- People person with an infectious enthusiasm to always do better.
- Friendly, flexible, reliable, honest and hardworking.
What’s in it for you?
- Joining Screwfix means joining a growing team full of support, opportunities and fun.
- Competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service up to a maximum of 33 days.
- Award-winning company pension scheme – up to 14% Kingfisher contribution.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development.
Apply now – upload your CV and complete your application. Our hourly rates may include a location allowance which is reviewed annually and may change.
To find out more about us, please email careers@screwfix.com for any queries.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
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Trade Supervisor - Fixed-Term employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Supervisor - Fixed-Term
✨Tip Number 1
Familiarise yourself with the trade industry, especially plumbing and electrical work. Understanding the basics will help you connect better with customers and build those essential relationships.
✨Tip Number 2
Practice your communication skills! Being a people person is key in this role, so engage in conversations with friends or family about their projects to enhance your ability to relate to customers.
✨Tip Number 3
Show your enthusiasm for learning. Be prepared to discuss how you plan to develop your skills during the interview, as this will demonstrate your commitment to growth within the company.
✨Tip Number 4
Research Screwfix’s values and culture. Understanding what makes us tick will help you align your answers during the interview and show that you're a great fit for our team.
We think you need these skills to ace Trade Supervisor - Fixed-Term
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Trade Supervisor. Familiarise yourself with the importance of relationship building and customer service in this role.
Tailor Your CV: Highlight your experience in customer service and any relevant skills that demonstrate your ability to build relationships. Use specific examples that showcase your enthusiasm and reliability.
Craft a Compelling Cover Letter: Write a cover letter that reflects your genuine interest in the trade industry. Mention how your skills align with the company's values and how you can contribute to their team.
Showcase Your People Skills: In your application, emphasise your ability to inspire and lead a team. Provide examples of how you've successfully built relationships in previous roles, as this is crucial for the position.
How to prepare for a job interview at Screwfix
✨Know Your Customers
Before the interview, think about how you would approach building relationships with Trade customers. Be ready to share examples of how you've successfully connected with clients in the past, as this role is all about understanding their needs and providing tailored advice.
✨Demonstrate Your Enthusiasm
Show your genuine interest in the industry during the interview. Talk about any relevant experiences or training you've had, and express your eagerness to learn more. A positive attitude can go a long way in making a great impression.
✨Highlight Team Leadership Skills
Since the role involves inspiring and guiding a team, be prepared to discuss your leadership style. Share specific instances where you've motivated others or contributed to a team's success, showcasing your ability to build a strong store reputation.
✨Prepare for KPI Discussions
Understand the key performance indicators (KPIs) relevant to the role. Be ready to discuss how you would take ownership of these metrics, such as sales growth and customer onboarding, and provide examples of how you've achieved similar goals in previous positions.