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- Tasks: Build relationships with Trade customers and help them find what they need.
- Company: Join the supportive and fun team at Screwfix.
- Benefits: Competitive salary, 28-33 days leave, discounts, and excellent training.
- Why this job: Make a real impact while developing your skills in a growing industry.
- Qualifications: Great relationship-building skills and a drive to learn.
- Other info: Flexible shifts for a healthy work-life balance and career growth opportunities.
The predicted salary is between 28800 - 42000 £ per year.
Join to apply for the Trade Supervisor role at Screwfix
Overview: You’ll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you’ll help our Trade customers, predominately plumbers and electricians, to get exactly what they need for the job. You don’t need to be an expert about Trade, it’s all about relationship building. With the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Key responsibilities
- Get to know your customers – you’ll chat to them over a cuppa, understand their projects and offer advice to drive sales. The relationships you and your team build will make us their trusted, go-to retailer
- Run your own business within a business – You’ll take ownership of all your own KPI’s including Sales, account increasing, onboarding new customers and giving great service
- Inspire your team – following your lead, you’ll guide and coach the team to do great things, building a reputation of your store to be proud of
Required Skills & Experience
- Great at building relationships with your customers, as well as your team
- Driven to learn and build your skill set
- Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark
- A real people person, and your enthusiasm to always do better is infectious
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- Excellent training and ongoing development
To find out more about us, please email careers@screwfix.com for any queries. Follow us and find out more on our LinkedIn, Instagram & Twitter pages. Apply now – upload your CV and complete your application.
Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: Retail
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Trade Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Check out Screwfix's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past where you've successfully connected with customers or colleagues. Be ready to share these stories during your chat with them.
✨Tip Number 3
Don’t be shy about asking questions during your interview. It shows you're engaged and eager to learn. Ask about the training programmes they offer and how you can grow within the company – it’ll make a great impression!
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets seen by the right people. Plus, you can easily keep track of your application status there.
We think you need these skills to ace Trade Supervisor
Some tips for your application 🫡
Get Personal with Your CV: When crafting your CV, make sure to highlight your relationship-building skills. We want to see how you connect with customers and your team, so share specific examples that showcase your people skills!
Tailor Your Cover Letter: Your cover letter is your chance to shine! Make it personal and relevant to the Trade Supervisor role. Talk about why you're excited about working with us at Screwfix and how your experience aligns with our values.
Show Off Your Enthusiasm: We love a candidate who’s genuinely interested in the industry! In your application, let us know what excites you about the trade sector and how you plan to grow with us. Your passion can really set you apart!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Screwfix family!
How to prepare for a job interview at Screwfix
✨Know Your Customers
Before the interview, think about how you would build relationships with trade customers. Be ready to share examples of how you've connected with clients in the past, especially in a retail or service environment. This will show your understanding of the role and your people skills.
✨Show Your Enthusiasm for Learning
Screwfix values candidates who are driven to learn. Prepare to discuss how you’ve taken initiative in your previous roles to develop your skills. Mention any relevant training or courses you've completed that relate to the trade industry, even if they’re informal.
✨Demonstrate Team Leadership
As a Trade Supervisor, you'll inspire your team. Think of examples where you've led a group or mentored someone. Be ready to explain your leadership style and how you motivate others to achieve their goals, as this will resonate well with the interviewers.
✨Be Ready to Discuss KPIs
Understanding key performance indicators (KPIs) is crucial for this role. Brush up on what KPIs are relevant in a retail context, particularly in sales and customer service. Prepare to talk about how you've met or exceeded KPIs in your previous jobs, showcasing your results-driven mindset.
