Trade Supervisor

Trade Supervisor

Stoke-on-Trent Full-Time 27000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for Trade customers, helping them find what they need.
  • Company: Join Screwfix, a leading retailer known for its supportive and fun work environment.
  • Benefits: Enjoy competitive pay, 28 days leave, discounts, and an award-winning pension scheme.
  • Why this job: Build relationships, inspire your team, and grow your career in a dynamic setting.
  • Qualifications: No prior experience needed; just a passion for learning and connecting with people.
  • Other info: Flexible shifts to support a healthy work-life balance.

The predicted salary is between 27000 - 36000 £ per year.

Overview

You’ll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you’ll help our Trade customers, predominately plumbers and electricians, to get exactly what they need for the job. You don’t need to be an expert about Trade, it’s all about relationship building, And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Responsibilities

WHAT’S IT LIKE TO BE A SUPERVISOR?

  • Get to know your customers –you’ll chat to them over a cuppa, understand their projects and offer advice to drive sales. The relationships you and your team build will make us their trusted, go-to retailer
  • Run your own business within a business – You’ll take ownership of all your own KPI’s including Sales, account increasing, on-boarding new customers and giving great service
  • Inspire your team – following your lead, you’ll guide and coach the team to do great things, building a reputation of your store to be proud of
  • Qualifications

    YOU ARE…

  • Great at building relationships with your customers, as well as your team
  • Driven to learn and build your skill set
  • Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark
  • A real people person, and your enthusiasm to always do better is infectious
  • Friendly, flexible, reliable, honest and like to work hard!
  • WHAT’S IN IT FOR YOU?

  • Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
  • We offer a competitive salary
  • 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
  • Award-winning company pension scheme – up to 14% Kingfisher contribution!
  • Life cover
  • 20% discount with Screwfix and B&Q
  • Discounted healthcare
  • Company share save schemes
  • We’ll also help you be the best you can be, with excellent training and ongoing development.
  • Trade Supervisor employer: Screwfix

    Screwfix is an exceptional employer that prioritises employee growth and development, offering comprehensive training programmes and a supportive work culture. Located in Stoke-On-Trent, our team enjoys a healthy work-life balance with flexible shift patterns, competitive salaries, and generous benefits including up to 33 days of annual leave and a robust pension scheme. Join us to build meaningful relationships with customers while advancing your career in a fun and dynamic environment.
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    Contact Detail:

    Screwfix Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Trade Supervisor

    ✨Tip Number 1

    Familiarise yourself with the products and services that Screwfix offers, especially those relevant to plumbers and electricians. This knowledge will help you engage confidently with customers and demonstrate your commitment to understanding their needs.

    ✨Tip Number 2

    Practice your relationship-building skills by networking with professionals in the trade industry. Attend local trade events or join online forums to connect with potential customers and gain insights into their preferences and challenges.

    ✨Tip Number 3

    Showcase your leadership qualities by volunteering for team projects or mentoring opportunities in your current role. Highlight these experiences during your interview to demonstrate your ability to inspire and guide a team effectively.

    ✨Tip Number 4

    Research Screwfix's company culture and values to align your responses during the interview. Understanding their focus on customer service and teamwork will allow you to articulate how you can contribute positively to their environment.

    We think you need these skills to ace Trade Supervisor

    Relationship Building
    Customer Service Skills
    Sales Skills
    Team Leadership
    Coaching and Mentoring
    Communication Skills
    Problem-Solving Skills
    Flexibility
    Reliability
    Interest in Trade Industry
    Time Management
    Adaptability
    Motivational Skills
    Attention to Detail

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities of a Trade Supervisor at Screwfix. Familiarise yourself with the key skills required, such as relationship building and team leadership.

    Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your ability to build relationships and any previous supervisory roles you've held.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully built relationships with customers or led a team in the past.

    Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.

    How to prepare for a job interview at Screwfix

    ✨Know Your Customers

    Before the interview, think about how you would engage with Trade customers. Be ready to discuss your approach to building relationships and understanding their needs, as this is crucial for the Trade Supervisor role.

    ✨Show Enthusiasm for Learning

    Demonstrate your eagerness to learn and grow within the industry. Mention any relevant experiences or training you've undertaken that show your commitment to developing your skills.

    ✨Highlight Team Leadership Skills

    Prepare examples of how you've inspired or coached a team in the past. This will showcase your ability to lead and motivate others, which is essential for the supervisory aspect of the role.

    ✨Be Personable and Approachable

    Since the role requires being a 'people person', practice conveying warmth and friendliness during the interview. Use positive body language and be genuinely interested in the conversation to make a great impression.

    Trade Supervisor
    Screwfix
    Location: Stoke-on-Trent
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    • Trade Supervisor

      Stoke-on-Trent
      Full-Time
      27000 - 36000 £ / year (est.)
    • S

      Screwfix

      1000+
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