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- Tasks: Be the go-to person for Trade customers, helping them find what they need.
- Company: Join Screwfix, a supportive and fun retail team.
- Benefits: Competitive salary, 28-33 days annual leave, and great discounts.
- Why this job: Build relationships and inspire your team while growing your career.
- Qualifications: Great at building relationships and eager to learn.
- Other info: Excellent training and development opportunities await you!
The predicted salary is between 24000 - 36000 £ per year.
You’ll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you’ll help our Trade customers, predominately plumbers and electricians, to get exactly what they need for the job. You don’t need to be an expert about Trade, it’s all about relationship building. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Key responsibilities
- Get to know your customers – you’ll chat to them over a cuppa, understand their projects and offer advice to drive sales. The relationships you and your team build will make us their trusted, go-to retailer.
- Run your own business within a business – You’ll take ownership of all your own KPI’s including Sales, account increasing, on-boarding new customers and giving great service.
- Inspire your team – following your lead, you’ll guide and coach the team to do great things, building a reputation of your store to be proud of.
Required Skills & Experience
- Great at building relationships with your customers, as well as your team.
- Driven to learn and build your skill set.
- Genuinely interested in the industry; our training will give you all the knowledge you need to make your mark.
- A real people person, and your enthusiasm to always do better is infectious.
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We’ll also help you be the best you can be, with excellent training and ongoing development.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Trade Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past where you've successfully interacted with customers or led a team. Be ready to share these stories during your interview to showcase your people skills.
✨Tip Number 3
Dress the part! While Screwfix has a friendly vibe, showing up looking smart and professional can make a great first impression. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the Trade Supervisor position!
We think you need these skills to ace Trade Supervisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with customers.
Tailor Your CV: Make sure your CV is tailored to the Trade Supervisor role. Highlight any relevant experience you have in customer service or team leadership, and don’t forget to mention your relationship-building skills!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role right there.
How to prepare for a job interview at Screwfix
✨Know Your Customers
Before the interview, think about how you would build relationships with trade customers. Be ready to share examples of how you've connected with clients in the past, especially in a retail or service environment.
✨Show Your Enthusiasm
Screwfix values a genuine interest in the industry. During your interview, express your eagerness to learn and grow within the role. Share any relevant experiences that highlight your passion for customer service and teamwork.
✨Demonstrate Leadership Skills
As a Trade Supervisor, you'll need to inspire your team. Prepare to discuss your leadership style and provide examples of how you've motivated others in previous roles. This could be through coaching, mentoring, or simply leading by example.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've successfully resolved customer issues or improved sales, and be ready to share those stories.