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- Tasks: Lead a dynamic team, ensuring top-notch customer service and store standards.
- Company: Join Screwfix, a fun and supportive retail environment.
- Benefits: Competitive salary, generous leave, discounts, and a great pension scheme.
- Why this job: Be part of a growing team with excellent training and career development opportunities.
- Qualifications: Experience in supervising teams and delivering outstanding customer service.
- Other info: Flexible shifts and a vibrant workplace culture await you!
The predicted salary is between 24000 - 36000 £ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us! Hours to be worked flexibly across Monday to Sunday on a rota basis, with early mornings and late evenings included.
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm).
Responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We’ll also help you be the best you can be, with excellent training and ongoing development.
Retail Supervisor in Thirsk employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Thirsk
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Screwfix. Check out their social media and website to understand their values and what they stand for. This will help you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll need to show off your ability to handle customer queries and lead your team. Role-play common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples from your past roles where you've led a team or improved store standards. This will demonstrate your capability and passion for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Screwfix family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Retail Supervisor in Thirsk
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, share specific examples of when you've successfully managed a team or handled a challenging situation. This will help us understand your leadership style and how you can contribute to our team.
Highlight Customer Service Experience: Customer service is at the heart of what we do. Make sure to include any relevant experience where you've gone above and beyond for customers. We love seeing candidates who are passionate about providing amazing service and can translate that into sales.
Be Yourself: We’re looking for friendly, flexible, and reliable individuals. Don’t be afraid to let your personality shine through in your application. Share what makes you unique and why you’re excited about the opportunity to work with us at Screwfix!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and how you ensure high standards in customer service.
✨Demonstrate Customer-Centric Thinking
Since customer service is key in this role, think of ways to illustrate your commitment to excellent service. Prepare anecdotes that showcase how you've gone above and beyond for customers, and how you can translate that into sales and customer satisfaction.
✨Be Ready for Flexibility Questions
With varied shift patterns, it's important to show your flexibility. Be honest about your availability and express your willingness to adapt to the needs of the business. This will demonstrate that you're a reliable team player who can handle the demands of a fast-paced environment.
