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- Tasks: Lead a dynamic team, ensuring top-notch customer service and smooth store operations.
- Company: Join Screwfix, a fun and supportive retail environment with growth opportunities.
- Benefits: Competitive salary, 28 days annual leave, discounts, and excellent training.
- Why this job: Make a real impact while developing your career in a fast-paced retail setting.
- Qualifications: Experience in supervising teams and a passion for customer service.
- Other info: Flexible shifts and a vibrant team culture await you!
The predicted salary is between 21600 - 36000 £ per year.
You will be a vital part of the team, getting stuck in and leading by example. Whether you are front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you will be on the right track for a promising career with us.
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm)
Responsibilities
- Host: You will be the team leader, hosting in store, setting an example of what great looks like. You will understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards: You will make sure everything runs smoothly from cash reconciliations to customer queries, audit compliance, and stock management.
- Part of the team: You will join a team who take pride in their store, working together and having lots of fun along the way.
Qualifications
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning, and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest, and like to work hard.
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun.
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We will also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email for any queries. Follow us and find out more on our LinkedIn, Instagram & Twitter pages. Apply now – Upload your CV and complete your application.
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us.
Retail Supervisor in Sutton Coldfield employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Sutton Coldfield
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll need to show that you can lead by example. Think of scenarios where you’ve gone above and beyond for customers and be ready to share those stories.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Retail Supervisor in Sutton Coldfield
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, highlight any experiences where you've successfully managed a team or taken charge in a busy environment. This will show us you're ready to host and guide our customers!
Customer Service is Key: Make sure to emphasise your customer service skills in your written application. We love candidates who can translate great service into sales, so share specific examples of how you've gone above and beyond for customers in the past.
Be Yourself: We’re looking for friendly, flexible, and reliable individuals. Don’t be afraid to let your personality shine through in your application! Share what makes you passionate about retail and why you’d be a great fit for our team.
Apply Through Our Website: To make things easier for both of us, please apply directly through our website. It’s straightforward and ensures your application gets to the right place quickly. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and contributed to a positive work environment.
✨Customer Service is Key
Since customer service is at the heart of this role, think of instances where you've gone above and beyond for customers. Be ready to discuss how you can translate excellent service into sales, as this is crucial for the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes they offer or how they support work-life balance. This shows that you're not just interested in the job, but also in growing with the company.
