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- Tasks: Lead a dynamic team, ensuring top-notch customer service and smooth store operations.
- Company: Join Screwfix, a fun and supportive retail environment with growth opportunities.
- Benefits: Competitive salary, 28 days annual leave, discounts, and excellent training.
- Why this job: Make a real impact while having fun and developing your career in retail.
- Qualifications: Experience in a supervisory role and a passion for customer service.
- Other info: Flexible shifts and a vibrant team culture await you!
The predicted salary is between 21600 - 36000 ÂŁ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Hours to be worked flexibly across Monday to Sunday on a rota basis, with early mornings and late evenings included.
Opening hours:
- Monday - Friday: 7am–8pm
- Saturday: 7am–6pm
- Sunday: 9am–4pm
Key Responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
- Experience as a supervisor or duty manager, managing a small team in a fast‑paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever‑questioning, and ever‑improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and likes to work hard!
What’s in it for You?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- Competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service up to a maximum of 33 days.
- Award‑winning company pension scheme – up to 14% Kingfisher contribution.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development.
How to Apply
Apply now! – Upload your CV and complete your application. Our hourly rates may include a location allowance which is reviewed annually and may change. To find out more about us, please email careers@screwfix.com for any queries.
Employment Policy
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Retail Supervisor in Skipton employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Skipton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Screwfix's social media and website. Understanding their values and what makes them tick will help you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about leading by example, think of scenarios where you’ve gone above and beyond for customers. Share these stories in your interview to show you’re a perfect fit.
✨Tip Number 3
Be ready to discuss teamwork! As a Retail Supervisor, you’ll be part of a fun-loving team. Prepare examples of how you’ve worked well with others in fast-paced environments to highlight your collaborative spirit.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you on their radar!
We think you need these skills to ace Retail Supervisor in Skipton
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, highlight any experience where you've managed a team or taken charge in a busy environment. This will show us you're ready to host and guide our customers effectively!
Customer Service is Key: Make sure to emphasise your customer service skills in your application. We love candidates who can translate great service into sales, so share specific examples of how you've gone above and beyond for customers in the past.
Be Yourself!: We’re looking for friendly, flexible, and reliable individuals. Don’t be afraid to let your personality shine through in your application. Share what makes you passionate about retail and why you’d be a great fit for our team!
Apply Through Our Website: To make things easy for us both, please apply directly through our website. It’s straightforward and ensures your application gets to the right place quickly. Plus, it shows you’re keen on joining our growing team!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and contributed to a positive work environment.
✨Customer Service is Key
Since customer service is at the heart of this role, think of instances where you've gone above and beyond for customers. Be ready to discuss how you can translate excellent service into sales, as this is crucial for the position.
✨Flexibility and Team Spirit
With varied shift patterns and a focus on teamwork, it's important to express your flexibility and willingness to adapt. Share examples of how you've worked well in a team and how you handle changing situations, especially in a fast-paced environment.
