Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to enhance customer experience and maintain store standards.
- Company: A top trade retailer in the UK with a focus on customer satisfaction.
- Benefits: Competitive salary, 28 days annual leave, and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Previous supervisory experience in a fast-paced retail environment.
- Other info: Great opportunity for career growth in a vibrant retail setting.
The predicted salary is between 28800 - 43200 £ per year.
A leading trade retailer in the United Kingdom is looking for a team leader to host and guide customers while ensuring store standards. The successful candidate will manage stock, provide excellent customer service, and collaborate with a dedicated team.
Previous supervisory experience in a fast-paced environment is essential, along with a commitment to customer satisfaction.
This role offers a competitive salary, 28 days of annual leave, and a supportive work environment.
Retail Team Lead: Elevate Customer Experience in Shrewsbury employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Lead: Elevate Customer Experience in Shrewsbury
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in elevating the customer experience.
✨Tip Number 2
Practice your leadership skills! Think of examples from your previous roles where you've successfully managed a team or resolved customer issues. Being able to share these experiences will demonstrate your capability as a Retail Team Lead.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Team Lead: Elevate Customer Experience in Shrewsbury
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
Highlight Your Leadership Experience: We want to see your supervisory skills shine! Make sure to detail your past experiences leading a team, especially in fast-paced environments. Tell us how you motivated your team and maintained high store standards.
Tailor Your Application: Don’t just send a generic application! Take the time to customise your CV and cover letter to match the job description. Use keywords from the listing to show that you’re the perfect fit for our Retail Team Lead role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Screwfix
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share specific examples of how you've elevated customer experiences in the past. Think about situations where you turned a negative experience into a positive one, as this will show your problem-solving abilities.
✨Showcase Your Leadership Skills
Prepare to discuss your previous supervisory experience in detail. Highlight how you’ve motivated your team, managed stock effectively, and maintained store standards. Use the STAR method (Situation, Task, Action, Result) to structure your answers for clarity.
✨Research the Company
Familiarise yourself with the retailer's values, mission, and any recent news or initiatives. This knowledge will help you tailor your responses and demonstrate your genuine interest in the company and its commitment to customer satisfaction.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about contributing to the team.
