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- Tasks: Lead a team, provide excellent customer service, and maintain store standards.
- Company: Join Screwfix, a supportive and fun retail environment.
- Benefits: Competitive salary, 28-33 days leave, discounts, and pension scheme.
- Why this job: Gain valuable experience in a fast-paced retail setting with growth opportunities.
- Qualifications: Experience in supervising teams and delivering outstanding customer service.
- Other info: Fixed-term role until June 2026 with flexible shifts for work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us! This is a fixed-term opportunity until 21st June 2026, to cover maternity leave.
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm).
Responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
- You are an experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We’ll also help you be the best you can be, with excellent training and ongoing development.
Retail Supervisor - Fixed-Term in Retford employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor - Fixed-Term in Retford
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about leading a team and providing top-notch service, think of examples from your past experiences that showcase your ability to handle customer queries and lead by example.
✨Tip Number 3
Be ready to discuss teamwork! This job is all about working together, so come prepared with stories that highlight your ability to collaborate and have fun while getting the job done.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the retail world with us!
We think you need these skills to ace Retail Supervisor - Fixed-Term in Retford
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. Share specific examples of when you've successfully managed a team or handled a challenging situation. This will show us you're ready to take charge!
Customer Service is Key: Make sure to highlight your customer service experience. We love candidates who can translate great service into sales, so share any stories that demonstrate your ability to connect with customers and meet their needs.
Be Yourself: We’re looking for friendly, flexible, and honest individuals. Don’t be afraid to let your personality shine through in your application. Authenticity goes a long way in helping us get to know the real you!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them unique in the retail sector. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and how you ensure high standards in customer service.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customers or situations. Think of a few scenarios where you turned a negative experience into a positive one. This will demonstrate your problem-solving skills and commitment to excellent customer service, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of insightful questions ready to ask. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute to the company’s success.
