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- Tasks: Lead a dynamic retail team and ensure top-notch customer service.
- Company: A leading retail company in Thurrock with a fun and supportive culture.
- Benefits: Competitive salary, generous leave, and fantastic development opportunities.
- Why this job: Join a vibrant team and kickstart your career in retail.
- Qualifications: Supervisory experience and a passion for customer service.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail company in Thurrock seeks a dedicated team leader to oversee store operations and provide exceptional customer service. You will lead by example, guide the team, and maintain high store standards.
Ideal candidates will have:
- Supervisory experience
- Strong customer service skills
- A passion for retail
Benefits include:
- Competitive salary
- Generous leave policy
- Excellent development opportunities
Join this supportive and fun team to build a promising career.
Retail Team Lead: Flexible Shifts, Training & Growth employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Lead: Flexible Shifts, Training & Growth
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. We should focus on our leadership style and how we handle customer service challenges. Role-playing with a friend can help us feel more confident!
✨Tip Number 3
Show off our passion for retail during the interview! We can share personal stories about our experiences in retail and how they shaped our approach to customer service and team leadership.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great way to reiterate why we’re the perfect fit!
We think you need these skills to ace Retail Team Lead: Flexible Shifts, Training & Growth
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any supervisory experience you have. We want to see how you've led teams in the past and what strategies you've used to motivate others.
Customer Service is Key: Since this role is all about providing exceptional customer service, share specific examples of how you've gone above and beyond for customers. We love hearing about those moments that made a difference!
Be Yourself: Let your personality shine through in your application! We’re looking for someone who fits into our fun and supportive team, so don’t be afraid to show us who you are and what you're passionate about.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, do some homework on the retail company. Understand their values, mission, and what sets them apart in the industry. This will not only impress the interviewers but also help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a Retail Team Lead, you'll need to demonstrate your supervisory experience. Prepare specific examples of how you've successfully led a team, resolved conflicts, or improved store operations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in retail. Be ready to discuss your approach to providing outstanding service and how you’ve handled challenging customer interactions. Share stories that highlight your passion for helping customers and maintaining high store standards.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
