At a Glance
- Tasks: Lead the team, assist customers, and maintain store standards.
- Company: Join Screwfix, a growing company known for support and fun!
- Benefits: Enjoy competitive pay, 28+ days leave, discounts, and training.
- Why this job: Great opportunity for career growth in a supportive environment.
- Qualifications: Experience in supervision and excellent customer service skills required.
- Other info: Flexible hours and a fun team atmosphere await you!
Retail Supervisor NI Units A7/A8, Sperrin Business Park, Ballycastle Road, Coleraine, BT52 2DH Up to £13.15 per hour Open to Full Time or Part Time (35.75 hours) – Permanent Youll be a vital part of the team, getting stuck in and leading by example. Whether youre front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, youll be on the right track for a promising career with us! Opening Hours: Monday – Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (1pm to 6pm) KEY RESPONSIBILITIES: WHATS IT LIKE TO BE A RETAIL SUPERVISOR? Host youll be the team leader, hosting in store, setting an example of what great looks like. Youll understand what your customers need, guide them to the right products, and make it super easy for them Store standards youll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management. Part of the team youll join a team who take pride in their store, working together and having lots of fun along the way! REQUIRED SKILLS AND EXPERIENCE: YOU ARE An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment Great at giving amazing customer service, and able to translate that into sales Inquisitive, ever-questioning and ever-improving Passionate about our business Friendly, flexible, reliable, honest and like to work hard! WHATS IN IT FOR YOU? Joining Screwfix means joining a growing team full of support, opportunities, and fun! We offer a competitive salary 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave. Award-winning company pension scheme Life cover 20% discount with Screwfix and B&Q Discounted healthcare Company share save schemes Well also help you be the best you can be, with excellent training and ongoing development. Follow us and find out more on our LinkedIn, Instagram & Twitter pages Apply now! Upload your CV and complete your application *Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us.
Retail Supervisor NI employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor NI
✨Tip Number 1
Familiarize yourself with the company culture and values of Screwfix. Understanding what they stand for will help you align your approach during the interview and demonstrate that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss specific examples from your past experience where you've successfully led a team or improved customer service. This will showcase your leadership skills and ability to drive results in a retail environment.
✨Tip Number 3
Research common challenges faced by retail supervisors and think about how you would address them. Being able to discuss potential solutions will show your proactive mindset and readiness for the role.
✨Tip Number 4
Engage with Screwfix on social media platforms like LinkedIn, Instagram, and Twitter. This not only keeps you updated on their latest news but also shows your genuine interest in the company when you mention it during your application process.
We think you need these skills to ace Retail Supervisor NI
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Retail Supervisor position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Craft a Tailored CV: Make sure your CV reflects your experience as a supervisor or duty manager in a fast-paced environment. Highlight your customer service skills and any achievements that demonstrate your ability to lead a team effectively.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail and your commitment to providing excellent customer service. Mention specific examples of how you've successfully managed teams and improved store standards in previous roles.
Double-Check Your Application: Before submitting your application, review all documents for accuracy and completeness. Ensure that your CV and cover letter are free from errors and clearly convey your suitability for the role.
How to prepare for a job interview at Screwfix
✨Show Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to motivate and guide others.
✨Demonstrate Customer Service Excellence
Since customer service is key in this role, think of specific instances where you provided outstanding service or resolved customer issues effectively. This will show that you understand the importance of customer satisfaction.
✨Know the Company and Its Values
Research Screwfix and understand their values and mission. Be ready to discuss how your personal values align with theirs and how you can contribute to their success.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Practice responses to scenarios related to team management, stock management, and customer interactions.