Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team, assist customers, and maintain store standards.
- Company: Join Screwfix, a growing company known for its supportive culture.
- Benefits: Enjoy competitive pay, 28+ days leave, discounts, and excellent training.
- Why this job: Be part of a fun team while building a promising career.
- Qualifications: Experience in supervising a team and delivering great customer service required.
- Other info: Flexible shifts to support your work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening Hours
- Monday – Friday: 7 am to 8 pm
- Saturday: 7 am to 6 pm
- Sunday: 1 pm to 6 pm
Key Responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
You are …
- An experienced supervisor or duty manager who is used to managing a small team in a fast‑paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever‑questioning and ever‑improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages.
Apply now! – Upload your CV and complete your application.
Hourly Rates
- Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
#J-18808-Ljbffr
Retail Supervisor NI employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor NI
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Understanding what they offer will not only help you in customer interactions but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a fast-paced environment. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Engage with Screwfix on social media platforms like LinkedIn, Instagram, and Twitter. This will not only keep you updated on their latest news but also give you insights into their company culture, which you can reference in your conversations.
✨Tip Number 4
Prepare to discuss your approach to maintaining store standards and managing stock effectively. Think about how you can contribute to the smooth running of the store and be ready to share your ideas during the interview.
We think you need these skills to ace Retail Supervisor NI
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Retail Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in supervisory roles. Emphasise your customer service skills and any achievements that demonstrate your ability to lead a team effectively.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Use specific examples from your past experiences to illustrate how you meet the qualifications and can contribute to the team at Screwfix.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Screwfix
✨Show Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, how you motivate others, and the ways you set an example for great customer service.
✨Understand Customer Needs
Demonstrate your ability to understand and meet customer needs. Prepare examples of how you've successfully guided customers to the right products in the past, showcasing your customer service skills.
✨Familiarise Yourself with Store Standards
Research Screwfix's store standards and policies. Be ready to talk about how you would ensure compliance with cash reconciliations, stock management, and audit processes in your role.
✨Emphasise Teamwork and Fun
Screwfix values a fun and collaborative work environment. Share examples of how you've contributed to a positive team atmosphere and how you believe teamwork enhances customer service.
