At a Glance
- Tasks: Lead the team, assist customers, and manage store operations.
- Company: Join Screwfix, a growing retail company known for its supportive culture.
- Benefits: Enjoy competitive pay, 28+ days leave, discounts, and excellent training.
- Why this job: Be part of a fun team while building a promising career in retail.
- Qualifications: Experience in supervising a team and delivering great customer service required.
- Other info: Flexible shifts available; must be available on weekdays and weekends.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Are you passionate about retail and looking for a new challenge? We are hiring a Retail Supervisor for our Helston, Cornwall Screwfix branch.
This role requires availability on both weekdays and weekends.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Store opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Key responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required skills & experience
YOU ARE
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email for any queries
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Apply now! – Upload your CV and complete your application
Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at
Retail Supervisor - Helston, Cornwall employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor - Helston, Cornwall
✨Tip Number 1
Familiarize yourself with Screwfix's product range and services. Understanding what the store offers will help you engage with customers effectively and demonstrate your passion for the business during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a fast-paced environment. Highlight specific situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Be ready to discuss your approach to customer service. Think of instances where you went above and beyond to meet customer needs, as this aligns with the role's focus on providing amazing service.
✨Tip Number 4
Research the company culture at Screwfix. Understanding their values and work environment will help you convey how you fit into their team and contribute positively to the store atmosphere.
We think you need these skills to ace Retail Supervisor - Helston, Cornwall
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight your experience in retail supervision and customer service.
Craft a Strong CV: Make sure your CV is up-to-date and clearly outlines your relevant experience, particularly in managing teams and providing excellent customer service. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail and why you want to work at Screwfix. Mention specific examples of how you've led teams and improved customer experiences in previous roles.
Double-Check Your Application: Before submitting, review your application for any spelling or grammatical errors. Ensure that all required documents are included and that your contact information is correct.
How to prepare for a job interview at Screwfix
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of what you love about working in retail and how it drives you to provide excellent customer service.
✨Demonstrate Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences managing teams, how you motivate others, and how you handle challenges in a fast-paced environment.
✨Understand Store Operations
Familiarize yourself with the key responsibilities mentioned in the job description, such as cash reconciliations and stock management. Be ready to discuss how you would ensure smooth operations and maintain high store standards.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, training programs, and opportunities for growth. This shows your genuine interest in the role and helps you assess if it's the right fit for you.