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For Companies At a Glance
- Tasks: Lead the team, assist customers, and maintain store standards.
- Company: Join Screwfix, a growing retail company known for its supportive culture.
- Benefits: Enjoy competitive pay, 28+ days leave, discounts, and excellent training.
- Why this job: Be part of a fun team while building a promising career in retail.
- Qualifications: Experience in supervising a team and delivering great customer service is essential.
- Other info: Flexible shifts available; must be available on weekends.
Overview
Are you passionate about retail and looking for a new challenge? We are hiring a part-time Retail Supervisor for our Bridgnorth, Shropshire Screwfix branch.
This role requires availability on Weekends – Saturday & Sunday across the opening hours of the store and on Weekdays.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Store opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Key responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required skills & experience
YOU ARE
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email for any queries
Follow us and find out more on our LinkedIn, Instagram & Twitter pages
Apply now! – Upload your CV and complete your application
Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at
Retail Supervisor - Bridgnorth employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor - Bridgnorth
✨Tip Number 1
Make sure to familiarize yourself with Screwfix's product range and customer service philosophy. This knowledge will help you demonstrate your passion for the business during the interview.
✨Tip Number 2
Highlight any previous experience in retail supervision or management, especially in fast-paced environments. Be ready to share specific examples of how you've successfully led a team and improved customer service.
✨Tip Number 3
Prepare to discuss your approach to maintaining store standards and managing stock. Think about how you can contribute to the smooth operation of the store and ensure compliance with audits.
✨Tip Number 4
Show your enthusiasm for teamwork and a positive work environment. Be ready to talk about how you can foster a fun and supportive atmosphere among your colleagues while achieving store goals.
We think you need these skills to ace Retail Supervisor - Bridgnorth
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight your experience in retail supervision and customer service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in managing teams and providing excellent customer service. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail and your enthusiasm for the role. Mention specific examples of how you've led teams and improved customer experiences in previous positions.
Highlight Availability: Since the role requires weekend availability, make sure to clearly state your availability in your application. This shows that you are ready to meet the job's requirements.
How to prepare for a job interview at Screwfix
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of what you love about working in retail and how that passion drives your customer service approach.
✨Demonstrate Leadership Skills
As a Retail Supervisor, you'll be leading a team. Prepare to discuss your previous experiences managing teams, including how you motivate others and handle challenges. Use concrete examples to illustrate your leadership style.
✨Highlight Customer Service Excellence
Since amazing customer service is key, be ready to share stories where you went above and beyond for customers. Discuss how you translate great service into sales and how you ensure customer satisfaction.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you had to manage stock, resolve customer queries, or maintain store standards, and explain how you handled them effectively.
