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- Tasks: Lead the team, assist customers, and maintain store standards.
- Company: Join Screwfix, a growing retail company known for its supportive culture.
- Benefits: Enjoy competitive pay, 28 days leave, discounts, and excellent training.
- Why this job: Be part of a fun team while building a promising career in retail.
- Qualifications: Experience in supervising a team and delivering great customer service is essential.
- Other info: Flexible shifts available to support work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
Screwfix Sherborne, England, United Kingdom
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Screwfix Sherborne, England, United Kingdom
3 days ago Be among the first 25 applicants
Join to apply for the Retail Supervisor role at Screwfix
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Key responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
YOU ARE…
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries
Follow us and find out more on our LinkedIn, Instagram & Twitter pages
Apply now! – Upload your CV and complete your application
- Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Customer Service
-
Industries
Retail
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Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Being knowledgeable about what they offer will not only help you in customer interactions but also show your genuine interest in the role during any discussions.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully managed a team in a fast-paced environment. Highlighting your ability to motivate and guide others will resonate well with the hiring team.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond for customers, as this aligns perfectly with the expectations for a Retail Supervisor at Screwfix.
✨Tip Number 4
Engage with Screwfix on social media platforms like LinkedIn and Instagram. This not only keeps you updated on their latest news but also shows your enthusiasm for the company culture and values.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and required skills for the Retail Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in supervisory roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and customer service skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed teams or improved customer service in previous positions, showing that you can lead by example.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Screwfix
✨Show Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. During the interview, share examples of how you've successfully managed a team in the past. Highlight your ability to motivate others and set a positive example.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Be prepared to discuss specific instances where you provided outstanding service or resolved customer issues effectively. This will show that you understand the importance of customer satisfaction.
✨Know the Company and Its Values
Research Screwfix and its values before the interview. Understanding their commitment to customer service and teamwork will help you align your answers with what they are looking for in a candidate.
✨Prepare for Situational Questions
Expect questions that assess how you would handle various scenarios in the store. Think about challenges you've faced in previous roles and how you overcame them, especially in fast-paced environments.
