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For Companies At a Glance
- Tasks: Lead a team, assist customers, and maintain store standards.
- Company: Screwfix is a growing retail company focused on customer service and teamwork.
- Benefits: Enjoy competitive pay, 28+ days leave, discounts, and a great pension scheme.
- Why this job: Join a fun team with excellent training and opportunities for career growth.
- Qualifications: Experience in supervision, strong customer service skills, and a passion for retail.
- Other info: Flexible shifts to support work-life balance and a commitment to diversity.
The predicted salary is between 24000 - 36000 £ per year.
Screwfix Bingley, England, United Kingdom
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Screwfix Bingley, England, United Kingdom
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Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Key responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
YOU ARE…
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries
Follow us and find out more on our LinkedIn, Instagram & Twitter pages
Apply now! – Upload your CV and complete your application
- Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Customer Service
-
Industries
Retail
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Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Understanding what they offer will not only help you in customer interactions but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Showcase your leadership skills by discussing past experiences where you've successfully managed a team or improved store performance. Be ready to share specific examples that highlight your ability to lead by example.
✨Tip Number 3
Engage with Screwfix on social media platforms like LinkedIn, Instagram, and Twitter. This will not only keep you updated on their latest news but also show your enthusiasm for the company culture and values.
✨Tip Number 4
Prepare to discuss how you can contribute to maintaining high store standards. Think about ways you can enhance customer service and operational efficiency, as these are key responsibilities of a Retail Supervisor.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a supervisor or duty manager. Emphasise your ability to manage a team in a fast-paced environment and your customer service skills, as these are key for the Retail Supervisor role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for retail and your leadership qualities. Mention specific examples of how you've improved customer service or team performance in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as stock management, cash reconciliations, and your ability to work collaboratively within a team. Use keywords from the job listing to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a supervisory role.
How to prepare for a job interview at Screwfix
✨Show Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, how you motivate others, and any specific examples of when you've successfully led by example.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Think of examples where you've gone above and beyond for customers, and be ready to explain how you can translate that into sales for Screwfix.
✨Know the Company and Its Values
Research Screwfix and understand their mission and values. Be ready to discuss how your personal values align with theirs and how you can contribute to their team culture.
✨Prepare for Situational Questions
Expect questions about handling difficult situations, such as customer complaints or team conflicts. Prepare specific scenarios from your past experience that showcase your problem-solving skills and ability to maintain store standards.
