Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and smooth store operations.
- Company: Join Screwfix, a growing retail company known for its supportive culture and fun environment.
- Benefits: Enjoy competitive pay, 28 days annual leave, discounts, and an award-winning pension scheme.
- Why this job: This role offers excellent training, career growth, and a chance to make a real impact.
- Qualifications: Previous supervisory experience in a fast-paced environment and a passion for customer service are essential.
- Other info: Flexible shifts available to support your work-life balance.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Hours to be worked flexibly across Monday to Sunday on a rota basis, with early mornings and late evenings included.
Opening hours:
Monday – Friday: 7am–8pm
Saturday: 7am–6pm
Sunday: 9am–4pm
Key Responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
- Experience as a supervisor or duty manager, managing a small team in a fast‑paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever‑questioning, and ever‑improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and likes to work hard!
What’s in it for You?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- Competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service up to a maximum of 33 days.
- Award‑winning company pension scheme – up to 14% Kingfisher contribution.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development.
How to Apply
Apply now! – Upload your CV and complete your application.
Our hourly rates may include a location allowance which is reviewed annually and may change.
To find out more about us, please email careers@screwfix.com for any queries.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages.
Employment Policy
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
#J-18808-Ljbffr
Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Screwfix's products and services. Understanding the range of items they offer will not only help you in customer interactions but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a fast-paced environment. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Engage with Screwfix on social media platforms like LinkedIn, Instagram, and Twitter. This will not only keep you updated on their latest news but also give you insights into their company culture, which you can reference in your conversations.
✨Tip Number 4
Prepare to discuss your approach to customer service. Think about how you can translate excellent service into sales, as this is a key aspect of the Retail Supervisor role at Screwfix.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a supervisor or duty manager in a fast-paced environment. Emphasise your customer service skills and any achievements that demonstrate your ability to lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Screwfix's values. Mention specific examples of how you've provided excellent customer service and led teams to success in previous roles.
Highlight Relevant Skills: In your application, focus on the skills mentioned in the job description, such as managing store standards, cash reconciliations, and stock management. Use bullet points to make these skills stand out.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Screwfix. Mention how you align with their commitment to customer satisfaction and teamwork, and express your eagerness to contribute to their growing team.
How to prepare for a job interview at Screwfix
✨Show Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, how you motivate others, and any specific examples of when you've successfully led by example.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Think of examples where you've gone above and beyond for a customer, and be ready to explain how you would handle difficult customer situations while maintaining a positive experience.
✨Know the Company and Its Values
Research Screwfix and understand their mission, values, and what makes them unique in the retail sector. This will show your genuine interest in the company and help you align your answers with their culture.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle fast-paced environments. Prepare scenarios from your past work where you had to think on your feet or resolve conflicts effectively.
