Retail Supervisor

Screwfix Plymouth, England, United Kingdom Join or sign in to find your next job Join to apply for the Retail Supervisor role at Screwfix Screwfix Plymouth, England, United Kingdom 5 days ago Be among the first 25 applicants Join to apply for the Retail Supervisor role at Screwfix Get AI-powered advice on this job and more exclusive features. Overview You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us! Working Hours Monday – Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm) Key Responsibilities Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliance, and stock management. Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way! Required Skills & Experience An experienced supervisor or duty manager used to managing a small team in a fast-paced environment Great at giving excellent customer service, with the ability to translate that into sales Inquisitive, always questioning and seeking improvement Passionate about our business Friendly, flexible, reliable, honest, and willing to work hard What’s In It For You? Joining Screwfix means becoming part of a growing team – full of support, opportunities, and fun! Competitive salary 28 days annual leave (including Bank Holidays), increasing up to 33 days with service Award-winning pension scheme with up to 14% contribution Life cover 20% discount with Screwfix and B&Q Discounted healthcare Company share save schemes Excellent training and ongoing development opportunities For more information, please email careers@screwfix.com . Follow us on LinkedIn, Instagram, and Twitter for updates. Apply now by uploading your CV and completing the application. Note: Our hourly rates may include a location allowance, reviewed annually. We are committed to equal opportunity employment and do not discriminate based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. For support or adjustments in your application process, contact us at careers@screwfix.com . Additional Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Customer Service Industry: Retail #J-18808-Ljbffr