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For Companies At a Glance
- Tasks: Lead a team, provide excellent customer service, and maintain store standards.
- Company: Join Screwfix, a supportive and fun retail environment.
- Benefits: Competitive salary, 28-33 days leave, discounts, and training opportunities.
- Why this job: Be part of a growing team and make a real impact in retail.
- Qualifications: Experience in supervising teams and delivering great customer service.
- Other info: Dynamic work culture with opportunities for personal and professional growth.
The predicted salary is between 21600 - 36000 £ per year.
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
What’s it like to be a Retail Supervisor?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
You are…
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We’ll also help you be the best you can be, with excellent training and ongoing development.
- To find out more about us, please email careers@screwfix.com for any queries
Follow us and find out more on our LinkedIn, Instagram & Twitter pages
Apply now! – Upload your CV and complete your application
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
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Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll need to demonstrate how you handle customer queries and lead your team. Think of examples from your past experiences where you’ve gone above and beyond for customers, and be ready to share those stories.
✨Tip Number 3
Show off your leadership style! Be prepared to discuss how you motivate and manage a team. Think about times when you've set an example or improved team performance. This is your chance to shine and show that you can lead by example!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, highlight any experience you have in managing teams and how you’ve motivated others to deliver great customer service.
Customer Focus is Key: Make sure to emphasise your passion for customer service. Share specific examples of how you've gone above and beyond to meet customer needs, as this is crucial for us at Screwfix.
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. Show us what makes you friendly, flexible, and reliable – traits we value highly.
Apply Through Our Website: To make the process smooth, we encourage you to apply directly through our website. It’s the best way for us to receive your application and get you on track for a promising career with us!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and contributed to a positive work environment.
✨Demonstrate Customer-Centric Thinking
Since customer service is key in this role, think of instances where you've gone above and beyond for customers. Be ready to discuss how you can translate great service into sales, and how you would handle customer queries or complaints effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm and helps you gauge if the company is the right fit for you. Consider asking about the training programmes, team dynamics, or how success is measured in the role.
