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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and smooth store operations.
- Company: Join Screwfix, a supportive and fun retail environment with growth opportunities.
- Benefits: Competitive salary, 28-33 days annual leave, discounts, and excellent training.
- Why this job: Make a real impact while developing your career in a fast-paced retail setting.
- Qualifications: Experience in supervising teams and delivering outstanding customer service.
- Other info: Join a vibrant team that values hard work and collaboration!
The predicted salary is between 21600 - 36000 £ per year.
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Key responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries. Follow us and find out more on our LinkedIn, Instagram & Twitter pages. Apply now! – Upload your CV and complete your application.
Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
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Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Screwfix's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about leading by example, think of scenarios where you can demonstrate your ability to handle customer queries and make their experience top-notch.
✨Tip Number 3
Be ready to talk about teamwork! Prepare examples of how you've worked with others in a fast-paced environment. Highlighting your collaborative spirit will show that you’re a great fit for the Screwfix team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, highlight any experiences where you've successfully managed a team or taken charge in a busy environment. This will show us you're ready to host and guide our customers!
Customer Service is Key: Make sure to emphasise your customer service skills in your written application. We love candidates who can translate great service into sales, so share specific examples of how you've gone above and beyond for customers in the past.
Be Yourself: We’re looking for friendly, flexible, and reliable individuals. Don’t be afraid to let your personality shine through in your application! Share what makes you passionate about retail and why you’d be a great fit for our team.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your CV and cover letter right away, so don’t miss out on this opportunity!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and contributed to a positive work environment.
✨Customer Service is Key
Since customer service is at the heart of this role, think of instances where you've gone above and beyond for customers. Be ready to discuss how you can translate excellent service into sales, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, team dynamics, or how success is measured in the role. This shows that you're not just interested in the job, but also in growing with the company.
