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For Companies At a Glance
- Tasks: Lead the team, assist customers, and maintain store standards.
- Company: Join Screwfix, a dynamic retail leader with a fun culture.
- Benefits: Competitive salary, 28 days leave, discounts, and excellent training.
- Why this job: Make a real impact while developing your career in retail.
- Qualifications: Experience in supervising teams and delivering great customer service.
- Other info: Flexible shifts and a supportive environment for growth.
The predicted salary is between 24000 - 36000 £ per year.
Retail Supervisor
Screwfix Bridgwater, England, United Kingdom
Join to apply for the Retail Supervisor role at Screwfix
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With excellent training programmes and varied shift patterns to support a healthy work‑life balance, you’ll be on the right track for a promising career with us!
Opening hours
- Monday – Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Key responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Team – you’ll join a team who takes pride in their store, working together and having lots of fun along the way!
Required skills & experience
- Experienced supervisor or duty manager used to managing a small team in a fast‑paced environment.
- Great at giving amazing customer service and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
Benefits
- Competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays) – increasing with length of service up to a maximum of 33 days.
- Award‑winning pension scheme – up to 14% company contribution.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save scheme.
- Excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries.
Follow us on LinkedIn, Instagram & Twitter.
Apply now – upload your CV and complete your application.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees. We do not discriminate on the basis of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require additional support or adjustments to help you make an application, contact us at careers@screwfix.com.
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Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about leading by example and providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your leadership skills! As a Retail Supervisor, you'll be guiding a team. Think about how you've motivated others in the past and be prepared to discuss your approach to teamwork and collaboration. We want to see that you can inspire and lead!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Screwfix family. So, get your CV polished and hit that apply button!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, highlight any previous experience where you've managed a team or taken charge in a busy environment. This will show us you're ready to step up!
Customer Service is Key: Make sure to emphasise your customer service skills. We love candidates who can translate great service into sales, so share specific examples of how you've gone above and beyond for customers in the past.
Be Yourself: We’re looking for friendly, flexible, and reliable individuals. Don’t be afraid to let your personality shine through in your application. Authenticity goes a long way in helping us get to know the real you!
Apply Through Our Website: To make things easier for both of us, apply directly through our website. It’s straightforward and ensures your application gets to the right place quickly. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and maintained high standards.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer. This will demonstrate your commitment to providing excellent service, which is crucial for this role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and thinking about how you can contribute to the team.
