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- Tasks: Lead a team, provide excellent customer service, and maintain store standards.
- Company: Join the dynamic team at Screwfix, a growing and supportive workplace.
- Benefits: Competitive salary, 28 days annual leave, discounts, and a great pension scheme.
- Why this job: Be part of a fun team while developing your career in retail.
- Qualifications: Experience in supervising teams and delivering outstanding customer service.
- Other info: Enjoy flexible shifts and ongoing training to help you succeed.
The predicted salary is between 21600 - 36000 ÂŁ per year.
Join to apply for the Retail Supervisor role at Screwfix.
Be among the first 25 applicants.
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With our excellent training programmes and varied shift patterns to support a healthy work‑life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday – Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Key responsibilities
What’s it like to be a Retail Supervisor?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliance and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
You are…
- An experienced supervisor or duty manager who is used to managing a small team in a fast‑paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever‑questioning and ever‑improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award‑winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries.
Apply now – Upload your CV and complete your application.
- Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
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Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll be leading by example. Think of scenarios where you can demonstrate your ability to handle customer queries and guide them effectively. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your leadership style! Be ready to discuss how you manage a team in a fast-paced environment. Share examples of how you've motivated your team and maintained high standards. This will highlight your experience and passion for the role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your CV in the best light. Plus, being among the first 25 applicants could give you an edge!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, highlight any experiences where you've successfully managed a team or taken charge in a busy environment. This will show us you're ready to step up!
Customer Service is Key: Make sure to emphasise your customer service skills. We love candidates who can translate great service into sales, so share specific examples of how you've gone above and beyond for customers in the past.
Tailor Your CV: Don’t just send a generic CV! We appreciate when applicants tailor their CVs to match the job description. Highlight relevant experience and skills that align with what we're looking for in a Retail Supervisor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to upload your CV and complete your application there!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share examples of how you've successfully managed a team in the past. Highlight your ability to motivate others, resolve conflicts, and maintain high standards in customer service.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Think of specific examples where you provided excellent customer service or resolved a complaint. This will demonstrate your problem-solving skills and commitment to customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.
