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For Companies At a Glance
- Tasks: Lead a team, provide excellent customer service, and maintain store standards.
- Company: Join Screwfix, a fun and supportive retail environment.
- Benefits: Competitive salary, 28 days annual leave, and great discounts.
- Why this job: Be part of a growing team with opportunities for career development.
- Qualifications: Experience in supervising a team and delivering outstanding customer service.
- Other info: Enjoy flexible shifts and comprehensive training to help you succeed.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Overview
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours
Opening hours:
- Monday – Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Key responsibilities
Key responsibilities:
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
Required Skills & Experience
YOU ARE …
- An experienced supervisor or duty manager who is used to managing a small team in a fast‑paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever‑questioning and ever‑improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
WHAT’S IN IT FOR YOU?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award‑winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We’ll also help you be the best you can be, with excellent training and ongoing development.
Apply now!
Apply now! – Upload your CV and complete your application.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
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Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be leading by example, think of scenarios where you can demonstrate your amazing customer service. Role-play with a friend or family member to get comfortable with handling different situations.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully managed a team in the past. Highlight your ability to motivate others and maintain high standards, as this is key for a Retail Supervisor role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Screwfix family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! In your application, mention why you're excited about being a Retail Supervisor and how you can contribute to our team. A little passion goes a long way!
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your supervisory experience and any customer service achievements. We want to see how you fit into our fast-paced environment!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to upload your CV there!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and contributed to a positive work environment.
✨Demonstrate Customer-Centric Thinking
Since customer service is key in this role, think of instances where you've gone above and beyond for customers. Be ready to discuss how you can translate great service into sales, and how you would handle customer queries or complaints effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm and helps you gauge if the company is the right fit for you. Consider asking about the training programmes, team dynamics, or how success is measured in the role.
