Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team, maintain store standards, and ensure excellent customer service.
- Company: Join the Screwfix team, known for its supportive and dynamic work culture.
- Benefits: Enjoy competitive salary, generous leave, pension scheme, and discounts.
- Why this job: Make a real impact by guiding customers and leading a fun team.
- Qualifications: Experience in retail supervision and a passion for customer service.
- Other info: Great training and development opportunities in a fast-paced environment.
The predicted salary is between 28800 - 42000 £ per year.
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
YOU ARE…
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We’ll also help you be the best you can be, with excellent training and ongoing development.
#J-18808-Ljbffr
Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Screwfix's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service scenarios! As a Retail Supervisor, you'll need to demonstrate how you handle customer queries and lead your team. Think of examples from your past experience that highlight your skills in these areas.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. This reflects the positive example you’ll set as a supervisor at Screwfix.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've turned service into sales and created positive experiences for customers in your previous roles.
Be Yourself: Let your personality shine through in your application. We value friendliness, flexibility, and honesty, so don’t be afraid to show us who you are and what makes you a great fit for our team.
Tailor Your CV: Customise your CV to reflect the key responsibilities and skills mentioned in the job description. We love seeing candidates who take the time to align their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, make sure you research Screwfix thoroughly. Understand their values, products, and customer service approach. This will help you demonstrate your passion for the business and show that you're a great fit for the Retail Supervisor role.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration and creating a positive work environment. Be ready to discuss how you can motivate others and maintain high store standards.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Think of specific instances where you've turned customer interactions into sales or resolved issues effectively. Highlight your ability to keep customer focus at the core of your work, as this aligns perfectly with what Screwfix values.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, store operations, and opportunities for growth within Screwfix. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
