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For Companies At a Glance
- Tasks: Lead the store, guide customers, and ensure smooth operations.
- Company: Join Screwfix, a dynamic team focused on customer satisfaction.
- Benefits: Competitive salary, generous leave, discounts, and excellent training.
- Why this job: Make a real impact while developing your career in retail.
- Qualifications: Experience in supervising teams and delivering great customer service.
- Other info: Flexible shifts and a fun, supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours
- Monday – Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
What’s it like to be a Retail Supervisor?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
YOU ARE…
- An experienced supervisor or duty manager who is used to managing a small team in a fast‑paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries
Apply now! – Upload your CV and complete your application
- Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
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Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Screwfix on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience as a supervisor aligns with their values. Show them you’re not just a fit for the role, but for the team culture too!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows you care about the role and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, highlight any experiences where you've successfully managed a team or guided customers. This will show us you're ready to take charge!
Emphasise Customer Service: Customer service is key in this role! Make sure to include specific examples of how you've provided excellent service in the past. We love seeing how you can turn customer interactions into sales.
Be Yourself: We’re looking for friendly and reliable individuals, so let your personality shine through in your application. Don’t be afraid to show us your passion for retail and how you can contribute to our fun team culture!
Apply Through Our Website: To make things easier for both of us, please apply directly through our website. It’s the best way to ensure your application gets to the right people quickly and efficiently!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or improved store operations. Highlight your ability to motivate others and maintain high standards.
✨Customer Service is Key
Since the role focuses on customer satisfaction, be ready to discuss how you've provided excellent customer service in previous positions. Share specific instances where your actions led to positive outcomes for customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training programmes, or how success is measured in the role. This shows you're engaged and serious about contributing to the company.
