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- Tasks: Lead a dynamic team, ensuring top-notch customer service and smooth store operations.
- Company: Join Screwfix, a fun and supportive retail environment with growth opportunities.
- Benefits: Competitive salary, 28-33 days annual leave, discounts, and excellent training.
- Why this job: Make a real impact while having fun and developing your career in retail.
- Qualifications: Experience in supervising teams and delivering outstanding customer service.
- Other info: Flexible shifts to support your work-life balance and a vibrant team culture.
The predicted salary is between 24000 - 36000 £ per year.
Overview
You\’ll be a vital part of the team, getting stuck in and leading by example. Whether you\’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you\’ll be on the right track for a promising career with us
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
WHAT\’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you\’ll be the team leader, hosting in store, setting an example of what great looks like. You\’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you\’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you\’ll join a team who take pride in their store, working together and having lots of fun along the way
Qualifications
YOU ARE…
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and like to work hard
WHAT\’S IN IT FOR YOU?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We\’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email for any queries
Follow us and find out more on our LinkedIn, Instagram & Twitter pages
Apply now – Upload your CV and complete your application
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us
Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Screwfix's social media and website. Understanding their values and vibe will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. This will help you shine during the interview when they ask about your approach to customer care.
✨Tip Number 3
Be ready to demonstrate your leadership skills! Prepare to discuss how you've successfully managed a team in a fast-paced environment. Share specific stories that highlight your ability to motivate and guide others.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, highlight any experiences where you've successfully managed a team or taken charge in a busy environment. This will show us you're ready to host and guide our customers effectively.
Customer Service is Key: Make sure to emphasise your customer service skills in your written application. We love candidates who can translate great service into sales, so share specific examples of how you've gone above and beyond for customers in the past.
Be Yourself: We’re looking for friendly, flexible, and hardworking individuals. Don’t be afraid to let your personality shine through in your application. A bit of authenticity goes a long way in helping us see if you’d fit right in with our fun team!
Apply Through Our Website: To make things easier for both of us, please apply directly through our website. It’s straightforward and ensures your application gets to the right place quickly. Plus, it shows us you’re keen on joining our growing team!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and contributed to a positive work environment.
✨Customer Service is Key
Since customer service is at the heart of this role, think of instances where you've gone above and beyond for customers. Be ready to discuss how you can translate excellent service into sales, as this is crucial for the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training programmes, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow and contribute to the company.