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For Companies At a Glance
- Tasks: Lead a team, provide excellent customer service, and maintain store standards.
- Company: Join Screwfix, a growing team with a fun and supportive culture.
- Benefits: Competitive salary, 28-33 days annual leave, and discounts at Screwfix and B&Q.
- Why this job: Make a real impact while developing your career in a dynamic retail environment.
- Qualifications: Experience in supervising teams and delivering outstanding customer service.
- Other info: Enjoy excellent training and ongoing development opportunities.
The predicted salary is between 21600 - 36000 ÂŁ per year.
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Hours to be worked flexibly across Monday to Sunday on a rota basis, with early mornings and late evenings included.
Opening hours:
Monday – Friday: 7am–8pm
Saturday: 7am–6pm
Sunday: 9am–4pm
Key Responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
- Experience as a supervisor or duty manager, managing a small team in a fast‑paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever‑questioning, and ever‑improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and likes to work hard!
What’s in it for You?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- Competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service up to a maximum of 33 days.
- Award‑winning company pension scheme – up to 14% Kingfisher contribution.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development.
How to Apply
Apply now! – Upload your CV and complete your application.
Our hourly rates may include a location allowance which is reviewed annually and may change.
To find out more about us, please email careers@screwfix.com for any queries.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages.
Employment Policy
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
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Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll need to demonstrate how you handle customer queries and lead your team. Role-play common scenarios with a friend or family member to build your confidence and showcase your problem-solving abilities.
✨Tip Number 3
Show off your leadership style! During interviews, share examples of how you've successfully managed a team in the past. Highlight your ability to motivate others and maintain high store standards – this is key for a role like this!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Screwfix family. So, get your CV ready and hit that apply button!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, highlight any experiences where you've successfully managed a team or taken charge in a busy environment. This will show us you're ready to step up!
Customer Service is Key: We’re all about amazing customer service! Make sure to include examples of how you've gone above and beyond for customers in your previous roles. This will help us see your passion for putting customers first.
Be Yourself: We love friendly, flexible, and honest people! Let your personality shine through in your application. Share what makes you unique and why you’re excited about joining our team at Screwfix.
Apply Through Our Website: To make things easier for us both, please apply directly through our website. It’s the best way to ensure your application gets to the right place and we can get back to you quickly!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and contributed to a positive work environment.
✨Demonstrate Customer Service Excellence
Since customer service is key in this role, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you can translate great service into sales, as this aligns perfectly with what Screwfix is looking for.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, team dynamics, or how success is measured in the role. This shows that you're not just interested in the job, but also in growing with the company.
