Retail Supervisor

Retail Supervisor – Screwfix – Wickford, England, United Kingdom

Overview

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With excellent training programmes and varied shift patterns to support a healthy work‑life balance, you’ll be on the right track for a promising career with us!

Opening hours:

• Monday – Friday: 7am to 8pm
• Saturday: 7am to 6pm
• Sunday: 9am to 4pm

Key Responsibilities

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations to customer queries, audit compliance and stock management.
• Part of the team – you’ll join a team that takes pride in their store, working together and having lots of fun along the way!

Required Skills & Experience

• Experienced supervisor or duty manager who is used to managing a small team in a fast‑paced environment.
• Excellent customer service ability, and able to translate that into sales.
• Inquisitive, ever‑questioning and ever‑improving.
• Passionate about our business.
• Friendly, flexible, reliable, honest and likes to work hard!

What’s In It For You?

• Joining Screwfix means joining a growing team – full of support, opportunities and fun.
• Competitive salary.
• 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service up to 33 days.
• Award‑winning company pension scheme – up to 14% Kingfisher contribution.
• Life cover.
• 20% discount with Screwfix and B&Q.
• Discounted healthcare.
• Company share‑save schemes.
• Excellent training and ongoing development.

To find out more about us, please email careers@screwfix.com for any queries.

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Apply now! – Upload your CV and complete your application.

Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.