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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and smooth store operations.
- Company: Join Screwfix, a fun and supportive retail environment with growth opportunities.
- Benefits: Competitive salary, 28 days annual leave, discounts, and excellent training.
- Why this job: Make a real impact while developing your career in a fast-paced setting.
- Qualifications: Experience in supervising teams and a passion for customer service.
- Other info: Flexible shifts and a vibrant team culture await you!
The predicted salary is between 24000 - 36000 £ per year.
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours: Monday – Friday 7am to 8pm; Saturday 7am to 6pm; Sunday 9am to 4pm
Key responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- Excellent training and ongoing development
To find out more about us, please email careers@screwfix.com for any queries. Follow us on LinkedIn, Instagram & Twitter. Apply now – upload your CV and complete your application.
Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
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Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be leading by example, think of scenarios where you can demonstrate your amazing customer service abilities. Role-play with a friend or family member to get comfortable with handling different situations.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully managed a team in the past. Think about times when you motivated your colleagues or improved store standards – these stories will make you stand out!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you're keen on joining the Screwfix family. Don’t forget to follow us on social media for updates and tips!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, highlight any experience where you've managed a team or taken charge in a busy environment. Let us know how you inspire others and keep customer service at the forefront!
Tailor Your CV: Make sure your CV is tailored to the role! We love seeing relevant experience that matches our job description. Focus on your supervisory skills, customer service achievements, and any specific examples of how you've improved store standards.
Be Genuine: We appreciate honesty and passion! When writing your application, be yourself and let your personality shine through. Share why you're excited about joining our team and what makes you a great fit for Screwfix.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application. Plus, it shows you’re serious about joining our growing team. We can’t wait to hear from you!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and contributed to a positive work environment.
✨Customer Service is Key
Since customer service is at the heart of this role, think of instances where you've gone above and beyond for customers. Be ready to discuss how you can translate excellent service into sales, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training programmes, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow and contribute to the company.
