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- Tasks: Lead a dynamic team, ensuring top-notch customer service and store standards.
- Company: Join Screwfix, a fun and supportive retail environment.
- Benefits: Competitive salary, 28 days leave, discounts, and excellent training.
- Why this job: Make a real impact while developing your career in retail.
- Qualifications: Experience in supervising teams and delivering great customer service.
- Other info: Flexible shifts and opportunities for growth in a thriving company.
The predicted salary is between 24000 - 36000 £ per year.
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Hours
Opening hours: Monday – Friday 7am to 8pm; Saturday 7am to 6pm; Sunday 9am to 4pm.
Responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you’ll ensure cash reconciliations, customer queries, audit compliance and stock management run smoothly
- Part of the team – you’ll join a team who take pride in their store, working together and having fun
Required Skills & Experience
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and hard-working
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun
- We offer a competitive salary
- 28 days annual leave (including Bank Holidays), increasing with length of service, up to 33 days
- Award-winning company pension scheme – up to 14% Kingfisher contribution
- Life cover
- 20% discount with Screwfix and BQ
- Discounted healthcare
- Company share save schemes
- Excellent training and ongoing development
To find out more, please email careers@screwfix.com with any queries.
Follow us on LinkedIn, Instagram and Twitter for more information.
Apply now – upload your CV and complete your application.
- Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for advancement and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you apply, please contact careers@screwfix.com
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
- Sales and Business Development
- Retail
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Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about leading by example and providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your leadership style! As a Retail Supervisor, you'll be guiding a team. Think about how you motivate others and create a fun work environment. Share your approach to teamwork and how you handle challenges – it’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, highlight any experience where you've managed a team or taken charge in a busy environment. Let us know how you inspire others and keep customer service at the forefront!
Tailor Your CV: Make sure your CV is tailored to the role. We love seeing relevant experience, so if you've worked in retail or have supervisory experience, make it pop! Use keywords from the job description to show us you're the perfect fit.
Be Genuine: We appreciate honesty and passion. When writing your cover letter, let your personality shine through! Share why you're excited about joining our team and how you can contribute to our fun and supportive culture.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application. Plus, it shows you’re serious about joining our growing team. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This knowledge will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences managing teams, resolving conflicts, and motivating others. Use specific examples to illustrate how you've successfully led by example in fast-paced environments.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Think of instances where you've gone above and beyond for customers. Be ready to share these stories during your interview, highlighting how your actions positively impacted sales and customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training programmes, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
