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For Companies At a Glance
- Tasks: Lead the team, assist customers, and manage store operations.
- Company: Join Screwfix, a growing retail company known for its supportive culture.
- Benefits: Enjoy competitive salary, 28+ days leave, discounts, and excellent training.
- Why this job: Be part of a fun team while building a promising career in retail.
- Qualifications: Experience in supervising teams and delivering outstanding customer service required.
- Other info: Flexible shifts to support your work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours
- Monday – Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
What’s it like to be a Retail Supervisor?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
YOU ARE…
- An experienced supervisor or duty manager who is used to managing a small team in a fast‑paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries
Apply now! – Upload your CV and complete your application
- Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
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Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with the company culture and values at Screwfix. Understanding what they stand for will help you align your responses during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully led a team in a fast-paced environment. Highlighting your leadership skills and ability to manage customer service will show that you can excel in the Retail Supervisor role.
✨Tip Number 3
Research common challenges faced in retail management, such as stock management and cash reconciliations. Being able to speak knowledgeably about these topics will impress interviewers and show your proactive approach.
✨Tip Number 4
Engage with Screwfix on social media platforms like LinkedIn and Instagram. This not only keeps you updated on their latest news but also shows your genuine interest in the company when you mention it during your application process.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Retail Supervisor position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Tailor Your CV: Customise your CV to reflect your experience in retail supervision or management. Emphasise your customer service skills and any achievements that demonstrate your ability to lead a team in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the company’s values. Mention specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at Screwfix
✨Show Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. During the interview, share examples of how you've successfully managed a team in the past. Highlight your ability to motivate others and set a positive example.
✨Demonstrate Customer Focus
Customer service is key in this role. Be prepared to discuss how you've provided excellent service in previous positions. Use specific examples to illustrate how you understand customer needs and how you've gone above and beyond to meet them.
✨Know the Company and Its Values
Research Screwfix and understand its values and culture. Be ready to explain why you're passionate about their business and how your personal values align with theirs. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle challenges. Think of scenarios where you've had to manage stock issues, customer complaints, or team dynamics, and be ready to discuss how you approached these situations.
