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For Companies At a Glance
- Tasks: Lead the team, assist customers, and maintain store standards.
- Company: Join Screwfix, a growing retail company focused on customer satisfaction.
- Benefits: Enjoy competitive salary, 28 days leave, discounts, and excellent training.
- Why this job: Be part of a fun team with opportunities for growth and development.
- Qualifications: Experience in supervising a team and delivering great customer service required.
- Other info: Flexible shifts available to support work-life balance.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Hours to be worked flexibly across Monday to Sunday on a rota basis, with early mornings and late evenings included.
Opening hours:
Monday – Friday: 7am–8pm
Saturday: 7am–6pm
Sunday: 9am–4pm
Key Responsibilities
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience
- Experience as a supervisor or duty manager, managing a small team in a fast‑paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever‑questioning, and ever‑improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and likes to work hard!
What’s in it for You?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- Competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service up to a maximum of 33 days.
- Award‑winning company pension scheme – up to 14% Kingfisher contribution.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development.
How to Apply
Apply now! – Upload your CV and complete your application.
Our hourly rates may include a location allowance which is reviewed annually and may change.
To find out more about us, please email careers@screwfix.com for any queries.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages.
Employment Policy
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
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Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Screwfix's products and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a fast-paced environment. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Engage with Screwfix on social media platforms like LinkedIn, Instagram, and Twitter. This will not only keep you updated on their latest news but also show your enthusiasm for the brand during your application process.
✨Tip Number 4
Prepare to discuss your approach to customer service. Think about how you can translate excellent service into sales, as this is a key aspect of the Retail Supervisor role at Screwfix.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required skills for the Retail Supervisor position at Screwfix. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail supervision or management. Emphasise your customer service skills and any achievements that demonstrate your ability to lead a team effectively.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail and your enthusiasm for the role at Screwfix. Use specific examples from your past experiences to illustrate how you can contribute to the team and enhance customer satisfaction.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Screwfix
✨Show Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, how you motivate others, and the ways you set an example for great customer service.
✨Understand Customer Needs
Demonstrate your ability to connect with customers. Think of examples where you've successfully identified customer needs and provided solutions, as this will show your potential employer that you prioritise customer satisfaction.
✨Familiarise Yourself with Store Standards
Research Screwfix's store standards and policies. Being knowledgeable about their operations will not only impress your interviewers but also show that you're serious about the role and ready to maintain high standards.
✨Emphasise Teamwork and Fun
Screwfix values a fun and collaborative work environment. Share examples of how you've contributed to a positive team atmosphere in past roles, highlighting your friendly and flexible nature.
