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For Companies At a Glance
- Tasks: Lead a team, provide excellent customer service, and maintain store standards.
- Company: Join Screwfix, a fun and supportive retail environment.
- Benefits: Competitive salary, 28 days leave, discounts, and a great pension scheme.
- Why this job: Be a key player in a growing team with opportunities for development.
- Qualifications: Experience in supervising teams and delivering outstanding customer service.
- Other info: Enjoy a dynamic workplace with ongoing training and career growth.
The predicted salary is between 21600 - 36000 £ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
What’s it like to be a Retail Supervisor?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required Skills & Experience:
- You are an experienced supervisor or duty manager who is used to managing a small team in a fast‑paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries. Apply now! – Upload your CV and complete your application.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Screwfix's social media and website. Understanding their values and vibe will help you connect with the team during your chat.
✨Tip Number 2
Practice your customer service scenarios! As a Retail Supervisor, you'll need to show off your skills in handling customer queries. Think of examples from your past experiences that highlight your ability to provide amazing service.
✨Tip Number 3
Show your leadership style! Be ready to discuss how you lead a team and set an example. Share stories that demonstrate your ability to motivate others and maintain high store standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Screwfix family. Don’t forget to upload a tailored CV that highlights your relevant experience!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Leadership Skills: As a Retail Supervisor, we want to see how you lead by example. In your application, highlight any experience you have in managing teams and how you’ve motivated others to deliver great customer service.
Tailor Your CV: Make sure your CV is tailored to the role. We’re looking for someone who understands the retail environment, so include relevant experiences that showcase your ability to manage store standards and customer interactions.
Be Genuine: We love authenticity! When writing your application, let your personality shine through. Share your passion for retail and why you’d be a great fit for our team at Screwfix.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to upload your CV there!
How to prepare for a job interview at Screwfix
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share specific examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you set an example for others and contributed to a positive work environment.
✨Demonstrate Customer Service Excellence
Since customer service is key in this role, think of instances where you've gone above and beyond for customers. Be ready to discuss how you can translate great service into sales, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training programmes, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow and contribute to the company.