Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team, assist customers, and maintain store standards.
- Company: Join Screwfix, a growing company known for its supportive culture.
- Benefits: Enjoy competitive salary, 28+ days leave, discounts, and a great pension scheme.
- Why this job: Be part of a fun team while developing your career with excellent training.
- Qualifications: Experience in supervising a team and delivering outstanding customer service required.
- Other info: Flexible shifts to support a healthy work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
Social network you want to login/join with:
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We’ll also help you be the best you can be, with excellent training and ongoing development.
#J-18808-Ljbffr
Retail Supervisor employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with our company culture and values. Understanding what makes us tick at StudySmarter will help you align your approach during interviews and discussions, showcasing that you're a great fit for the Retail Supervisor role.
✨Tip Number 2
Prepare to discuss your previous experience in managing teams and delivering excellent customer service. Think of specific examples where you've led by example or improved store standards, as these will resonate well with our hiring team.
✨Tip Number 3
Showcase your passion for retail and customer service during any interactions. Whether it's through networking or during the interview process, expressing genuine enthusiasm for helping customers will set you apart from other candidates.
✨Tip Number 4
Be ready to discuss how you handle fast-paced environments and manage multiple tasks. Our Retail Supervisors need to juggle various responsibilities, so demonstrating your ability to stay organised and efficient will be key.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a supervisor or duty manager in a fast-paced environment. Emphasise your customer service skills and any relevant achievements that demonstrate your ability to lead a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the role. Mention specific examples of how you've successfully managed teams and improved customer experiences in previous positions.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as stock management, cash reconciliations, and audit compliance. Use bullet points for clarity and impact.
Show Enthusiasm for the Company: Research Screwfix and mention what excites you about joining their team. Highlight their training programmes and work-life balance initiatives, showing that you value their commitment to employee development.
How to prepare for a job interview at Screwfix
✨Show Your Leadership Skills
As a Retail Supervisor, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully managed a team in the past, highlighting your approach to motivating and guiding others.
✨Emphasise Customer Service Experience
Customer service is at the heart of this role. Be prepared to discuss specific instances where you've provided exceptional service or resolved customer issues. This will show that you understand the importance of customer satisfaction and can translate that into sales.
✨Understand Store Standards
Familiarise yourself with the store's operational standards and be ready to discuss how you would maintain them. Mention your experience with cash reconciliations, stock management, and compliance, as these are key responsibilities for the position.
✨Be Ready to Discuss Team Dynamics
Since teamwork is essential in this role, think about how you contribute to a positive team environment. Prepare to share examples of how you've collaborated with colleagues, resolved conflicts, or fostered a fun workplace culture.