At a Glance
- Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
- Company: Join Screwfix, the go-to for tradespeople with over 900 stores.
- Benefits: 28 days annual leave, 20% discount, and excellent training opportunities.
- Other info: Flexible shifts and a fun work environment await you!
- Why this job: Be part of a supportive team and develop your career in retail.
- Qualifications: Great communication skills and a positive attitude; no prior experience needed.
The predicted salary is between 26 - 30 £ per hour.
Everything we do starts with the people we serve. We're proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that's not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. You'll be at the core of Screwfix, making sure our customers are the heart of everything we do. You'll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you'll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track to develop your career. This is a fixed-term contract opportunity from 31/08/2026 to 30/11/2026.
Responsibilities
- Host – you'll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
- Warehouse standards – you'll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
- Part of the team – you'll join a team who take pride in their store, work together and have lots of fun along the way!
Qualifications
- You are amazing at giving great service, with a positive can-do, no-nonsense approach.
- Prepared to work hard and make the most of our training.
- A great communicator who loves to help people.
- Willing to learn, you don't need retail experience to succeed.
- Friendly, flexible, reliable, honest and enthusiastic!
What’s in it for me?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development, we'll also help you be the best you can be.
Please note, this advert may close early if the appropriate number of applications has been reached.
Retail Assistant - FTC employer: Screwfix
At Screwfix, we pride ourselves on being a dynamic and customer-focused employer that values its people. As an Assistant Manager in our City Store, you'll benefit from excellent training, a supportive work culture, and opportunities for career growth, all while enjoying perks like 33 days of annual leave and a generous pension scheme. Join us to make a meaningful impact in a fast-paced retail environment where your leadership can shine and your contributions are recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - FTC
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Retail Assistant - FTC
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Screwfix:Don’t forget to personalise your application for Screwfix! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Screwfix
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Screwfix offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Screwfix and contribute positively during your temporary stint.
