Retail Assistant

Retail Assistant

Kidlington Full-Time No home office possible
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Screwfix

At a Glance

  • Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
  • Company: Join Screwfix, a growing team dedicated to excellent customer service and support.
  • Benefits: Enjoy competitive pay, 28 days annual leave, discounts, and a great pension scheme.
  • Other info: Flexible shifts available to support your work-life balance.
  • Why this job: Be part of a vibrant team, receive top-notch training, and kickstart your career.
  • Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn!

Overview

Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 11,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Availability needed to work Saturdays

Opening hours:

Monday – Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?

  • Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
  • Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
  • Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
  • Qualifications

    YOU ARE…

  • Amazing at giving great service, with a positive can-do, no-nonsense approach
  • Prepared to work hard and make the most of our training
  • A great communicator who loves to help people
  • Willing to learn, you don’t need retail experience to succeed
  • Friendly, flexible, reliable, honest and enthusiastic!
  • WHAT’S IN IT FOR ME?

  • Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
  • We offer a competitive salary
  • 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
  • Award-winning company pension scheme – up to 14% Kingfisher contribution!
  • Life cover
  • 20% discount with Screwfix and B&Q
  • Discounted healthcare
  • Company share save schemes
  • Excellent training and ongoing development, we’ll also help you be the best you can be.
  • Retail Assistant employer: Screwfix

    Screwfix is an exceptional employer that prioritises its employees' growth and well-being, offering a supportive work environment where teamwork and customer service are at the forefront. With competitive salaries, generous annual leave, and award-winning training programmes, employees can thrive both personally and professionally while enjoying a fun and dynamic workplace culture. Located in a vibrant community, Screwfix provides unique opportunities for career advancement and a strong sense of belonging within the team.
    Screwfix

    Contact Detail:

    Screwfix Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Retail Assistant

    ✨Tip Number 1

    Familiarise yourself with Screwfix's product range and services. Understanding what they offer will help you engage with customers more effectively and demonstrate your enthusiasm for the role.

    ✨Tip Number 2

    Showcase your customer service skills in any interactions you have, whether it's during a phone call or in person. Being friendly and approachable can make a lasting impression on the hiring team.

    ✨Tip Number 3

    Research the company culture at Screwfix. Highlighting your alignment with their values, such as teamwork and a positive attitude, can set you apart from other candidates.

    ✨Tip Number 4

    Be prepared to discuss your flexibility regarding shift patterns. Since the role involves varied hours, showing that you're adaptable can demonstrate your commitment to the position.

    We think you need these skills to ace Retail Assistant

    Customer Service Skills
    Communication Skills
    Teamwork
    Problem-Solving Skills
    Attention to Detail
    Flexibility
    Reliability
    Positive Attitude
    Time Management
    Adaptability
    Basic IT Skills
    Product Knowledge
    Sales Skills
    Ability to Work Under Pressure

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Pay attention to the responsibilities and qualifications to tailor your application accordingly.

    Craft a Tailored CV: Highlight relevant skills and experiences that align with the role. Emphasise your customer service abilities, communication skills, and any teamwork experiences, even if they are from non-retail settings.

    Write a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the position and the company. Mention why you want to work at Screwfix and how your values align with theirs, particularly around customer service and teamwork.

    Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Screwfix

    ✨Show Your Customer Service Skills

    As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past or how you would approach different customer scenarios.

    ✨Demonstrate Team Spirit

    Screwfix values teamwork, so highlight any experiences where you've worked effectively as part of a team. Discuss how you contribute to a positive work environment and support your colleagues.

    ✨Be Ready to Learn

    Since no prior retail experience is necessary, express your willingness to learn and adapt. Mention any relevant skills or experiences that showcase your ability to pick up new tasks quickly.

    ✨Research the Company

    Familiarise yourself with Screwfix's values, products, and services. Showing that you understand the company and its mission will demonstrate your genuine interest in the role and help you stand out.

    Retail Assistant
    Screwfix
    Location: Kidlington
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