Retail Assistant

Retail Assistant

Ely Full-Time No home office possible
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At a Glance

  • Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
  • Company: Join Screwfix, a leading retailer known for its excellent customer service and supportive team culture.
  • Benefits: Enjoy competitive pay, 28 days annual leave, discounts, and an award-winning pension scheme.
  • Why this job: Be part of a vibrant team, receive top-notch training, and kickstart your career in retail.
  • Qualifications: No prior experience needed; just bring your positive attitude and willingness to learn!
  • Other info: Flexible shifts available to support your work-life balance.

Overview

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday – Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?

  • Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
  • Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
  • Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
  • Qualifications

    YOU ARE…

  • Amazing at giving great service, with a positive can-do, no-nonsense approach
  • Prepared to work hard and make the most of our training
  • A great communicator who loves to help people
  • Willing to learn, you don’t need retail experience to succeed
  • Friendly, flexible, reliable, honest and enthusiastic!
  • WHAT’S IN IT FOR ME?

  • Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
  • We offer a competitive salary
  • 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
  • Award-winning company pension scheme – up to 14% Kingfisher contribution!
  • Life cover
  • 20% discount with Screwfix and B&Q
  • Discounted healthcare
  • Company share save schemes
  • Excellent training and ongoing development, we’ll also help you be the best you can be.
  • Retail Assistant employer: Screwfix

    At Screwfix, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our Retail Assistants are at the heart of our operations. With comprehensive training programmes, competitive salaries, and generous annual leave that increases with service, we ensure our employees have the support and opportunities they need to thrive in their careers. Join us in a dynamic environment that values teamwork, customer service, and personal growth, all while enjoying unique benefits like discounts and a robust pension scheme.
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    Contact Detail:

    Screwfix Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Retail Assistant

    ✨Tip Number 1

    Familiarise yourself with Screwfix's product range and services. Knowing the ins and outs of what they offer will help you engage with customers more effectively and demonstrate your genuine interest in the role.

    ✨Tip Number 2

    Showcase your customer service skills during any interactions you have, whether it's in person or online. Being friendly and approachable can make a lasting impression on potential employers.

    ✨Tip Number 3

    Research common retail scenarios and how to handle them. Understanding how to deal with customer queries or complaints can set you apart as a proactive candidate who is ready for the job.

    ✨Tip Number 4

    Connect with current or former Screwfix employees on LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.

    We think you need these skills to ace Retail Assistant

    Customer Service Skills
    Communication Skills
    Teamwork
    Problem-Solving Skills
    Attention to Detail
    Flexibility
    Reliability
    Positive Attitude
    Time Management
    Adaptability
    Basic IT Skills
    Product Knowledge
    Sales Skills
    Ability to Work Under Pressure

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and qualifications that resonate with your skills.

    Tailor Your CV: Customise your CV to reflect the qualities Screwfix values, such as great customer service, communication skills, and a positive attitude. Use specific examples from your past experiences that demonstrate these traits.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how you can contribute to their team. Keep it concise and engaging.

    Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Screwfix

    ✨Show Your Customer Service Skills

    As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past, even if it's from a different context. Highlight your positive attitude and willingness to assist.

    ✨Demonstrate Team Spirit

    Screwfix values teamwork, so be ready to discuss how you work well with others. Share experiences where you've collaborated with colleagues to achieve a common goal or improved the work environment. This shows that you're a team player.

    ✨Express Your Willingness to Learn

    Since prior retail experience isn't necessary, emphasise your eagerness to learn and adapt. Talk about any training or development you've pursued in the past and how it has helped you grow. This will show your potential for success in the role.

    ✨Ask Thoughtful Questions

    Prepare some questions to ask at the end of your interview. Inquire about the training programmes, team dynamics, or opportunities for advancement within Screwfix. This demonstrates your genuine interest in the position and the company.

    Retail Assistant
    Screwfix
    Location: Ely
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