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- Tasks: Welcome customers, assist with stock, and maintain store standards.
- Company: Join Screwfix, a leading retailer known for great service and teamwork.
- Benefits: Enjoy competitive pay, 28 days leave, discounts, and excellent training.
- Why this job: Be part of a fun team, gain valuable skills, and kickstart your career.
- Qualifications: No experience needed; just bring a positive attitude and willingness to learn.
- Other info: Flexible shifts support a healthy work-life balance.
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You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
Qualifications
- Amazing at giving great service, with a positive can-do, no-nonsense approach
- Prepared to work hard and make the most of our training
- A great communicator who loves to help people
- Willing to learn, you don’t need retail experience to succeed
- Friendly, flexible, reliable, honest and enthusiastic!
WHAT’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- Excellent training and ongoing development, we’ll also help you be the best you can be.
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Retail Assistant employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Understanding what they offer will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have, whether it's during networking events or casual conversations. Being friendly and approachable can make a lasting impression.
✨Tip Number 3
Research common retail scenarios and how to handle them. This will prepare you for potential questions during interviews and show that you're proactive about learning.
✨Tip Number 4
Connect with current or former Screwfix employees on social media platforms. They can provide insights into the company culture and tips on how to excel as a Retail Assistant.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and qualifications that resonate with your skills.
Tailor Your CV: Customise your CV to reflect the qualities mentioned in the job description. Emphasise your customer service skills, communication abilities, and any relevant experience, even if it's not in retail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how you can contribute to their team culture and customer service excellence.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Screwfix
✨Show Your Customer Service Skills
As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past, even if it's from a different context. Highlight your communication skills and your positive attitude.
✨Demonstrate Team Spirit
Screwfix values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or improved the work environment. This will show that you're a team player.
✨Express Your Willingness to Learn
Since prior retail experience isn't necessary, emphasise your eagerness to learn and adapt. Talk about any training or development you've pursued in the past and how it has helped you grow. This shows that you're proactive and committed to self-improvement.
✨Be Flexible and Reliable
With varied shift patterns, it's important to convey your flexibility and reliability. Discuss your availability and willingness to work different hours. Being honest about your schedule while showing enthusiasm for the role can make a great impression.