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- Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
- Company: Join Screwfix, a leading retailer known for its supportive and dynamic team culture.
- Benefits: Enjoy flexible hours, competitive pay, 28+ days leave, and discounts at Screwfix and B&Q.
- Why this job: Be part of a vibrant team, receive excellent training, and kickstart your career in retail.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Flexible shifts available; perfect for students balancing work and studies.
We are seeking a Retail Assistant to join our team at the Coventry - Willenhall Screwfix Branch.
Hours: 19 hours per week
Availability: Required on both Weekdays and Weekends.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm)
Responsibilities
- Host: you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
- Warehouse standards: you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
- Part of the team: you’ll join a team who take pride in their store, work together and have lots of fun along the way!
Qualifications
- Amazing at giving great service, with a positive can-do, no-nonsense approach.
- Prepared to work hard and make the most of our training.
- A great communicator who loves to help people.
- Willing to learn; you don’t need retail experience to succeed.
- Friendly, flexible, reliable, honest and enthusiastic!
What’s in it for me?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development; we’ll also help you be the best you can be.
Apply now! – Upload your CV and complete your application.
Please note, this advert may close early if the appropriate number of applications has been reached.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Retail Assistant employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
careers@screwfix.com
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Knowing the ins and outs of what they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have, whether it's during a phone call or in person. Being friendly and approachable can make a lasting impression on the hiring team.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability on both weekdays and weekends, highlighting your willingness to adapt can set you apart from other candidates.
✨Tip Number 4
Research the company culture at Screwfix. Understanding their values and how they prioritise teamwork and customer satisfaction will allow you to align your responses during any interviews or discussions.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and qualifications that resonate with your skills and experiences.
Tailor Your CV: Customise your CV to reflect the qualities mentioned in the job description. Emphasise your customer service skills, communication abilities, and any relevant experience, even if it's not directly in retail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how your values align with theirs, particularly around customer service and teamwork.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Screwfix
✨Show Your Customer Service Skills
As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past, even if it's from a different context. Highlight your positive attitude and willingness to assist.
✨Demonstrate Team Spirit
Screwfix values teamwork, so be ready to discuss how you work well with others. Share experiences where you've collaborated with colleagues to achieve a common goal or improved the work environment. This will show that you're a great fit for their team.
✨Be Flexible and Reliable
The job requires availability on both weekdays and weekends. During the interview, express your flexibility regarding working hours and your commitment to being a reliable team member. This will reassure them that you can meet their scheduling needs.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you understand if it's the right fit for you. Consider asking about training opportunities or team dynamics.
