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For Companies At a Glance
- Tasks: Welcome customers, guide them to products, and maintain store standards.
- Company: Join Screwfix, a leading retailer with a customer-first approach.
- Benefits: Flexible shifts, excellent training, and a supportive work-life balance.
- Why this job: Be part of a fun team and make a real difference for customers.
- Qualifications: No specific qualifications needed, just a passion for great service.
- Other info: Opportunities for career growth in a dynamic retail environment.
Overview
You\’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You\’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you\’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you\’ll be on the right track for a promising career with us
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
WHAT\’S IT LIKE TO BE A RETAIL ASSISTANT?
- Host – you\’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
- Warehouse standards – you\’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
- Part of the team – you\’ll join a team who take pride in their store, work together and have lots of fun along the way
Qualifications
YOU ARE…
- Amazing at giving great service, with a positive can-do, no-nonsense approach
- Prepared to work hard and make the most of our training
- A great communicator who loves to help people
- Willing to learn, you don\’t need retail experience to succeed
- Friendly, flexible, reliable, honest and enthusiastic
WHAT\’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- Excellent training and ongoing development, we\’ll also help you be the best you can be.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages
Apply now – Upload your CV and complete your application
Please note, this advert may close early if the appropriate number of applications has been reached.
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at
#LI-DNI
Retail Assistant employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching Screwfix. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their retail family.
✨Tip Number 2
Practice your customer service skills! Since you'll be at the heart of customer interactions, think about how you can make their experience memorable. Role-play scenarios with friends or family to get comfortable with welcoming customers and guiding them to the right products.
✨Tip Number 3
Show off your teamwork spirit! Retail is all about collaboration, so be ready to share examples of how you've worked well in a team before. Highlighting your ability to have fun while getting the job done will resonate with the hiring team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role. Plus, it’s super easy to navigate, so why not give it a go?
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your passion for customer service in your application. We want to see how you can make customers feel welcome and understood, just like we do at Screwfix.
Be Yourself: Don’t be afraid to let your personality shine through in your written application. We’re looking for genuine people who can connect with our customers and bring a bit of fun to the team!
Highlight Team Spirit: Mention any experiences where you’ve worked as part of a team. We value collaboration and want to know how you contribute to a positive work environment.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Screwfix
✨Know the Company
Before your interview, take some time to research Screwfix. Understand their values, products, and customer service approach. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Retail Assistant, you'll be interacting with customers all day. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your commitment to making customers feel valued.
✨Be Ready for Teamwork Questions
Screwfix values teamwork, so expect questions about how you work with others. Have a few stories ready that highlight your ability to collaborate, support your colleagues, and contribute to a positive work environment. This will show that you're a team player who can thrive in their store.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have a chance to ask questions. Use this opportunity to inquire about their training programmes or how they support work-life balance. This not only shows your interest but also helps you determine if the role is the right fit for you.