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- Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
- Company: Join Screwfix, a leading retailer known for excellent service and team spirit.
- Benefits: Enjoy competitive pay, 28+ days leave, discounts, and a great pension scheme.
- Why this job: Be part of a supportive team with fantastic training and career growth opportunities.
- Qualifications: No retail experience needed; just bring your positive attitude and willingness to learn!
- Other info: Flexible shifts available to support your work-life balance.
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We are seeking a Retail Assistant to join our team at the Rugeley Screwfix Branch.
Hours: 12 hours per week
Availability: Required on Evenings and Weekends.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
Qualifications
- Amazing at giving great service, with a positive can-do, no-nonsense approach
- Prepared to work hard and make the most of our training
- A great communicator who loves to help people
- Willing to learn, you don’t need retail experience to succeed
- Friendly, flexible, reliable, honest and enthusiastic!
WHAT’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- Excellent training and ongoing development, we’ll also help you be the best you can be.
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Retail Assistant employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Knowing the ins and outs of what they offer will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or online. Be friendly and approachable, as this aligns perfectly with the positive can-do attitude they are looking for.
✨Tip Number 3
Research the company culture at Screwfix. Understanding their values and team dynamics will allow you to express how you would fit into their environment and contribute positively to the team.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns. Since the role involves varied hours, showing that you can adapt to different schedules will make you a more attractive candidate.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and qualifications that resonate with your skills.
Tailor Your CV: Make sure your CV reflects your customer service skills and any relevant experience, even if it's not in retail. Use specific examples that demonstrate your ability to communicate effectively and work as part of a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how your values align with theirs, particularly around customer service and teamwork.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Screwfix
✨Show Your Customer Service Skills
As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past or how you would approach a customer needing assistance.
✨Demonstrate Team Spirit
Screwfix values teamwork, so highlight any experiences where you've worked effectively as part of a team. Discuss how you contribute to a positive work environment and support your colleagues.
✨Be Ready to Learn
Since no prior retail experience is necessary, express your willingness to learn and adapt. Mention any relevant skills or experiences that showcase your ability to pick up new tasks quickly.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, training programmes, or company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.